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Anyone else having trouble sending PMs?

(121 Posts)

GNHQ have commented on this thread. Read here.

Baggs Sat 13-Feb-21 12:50:53

I need to contact someone with some important news but don't seem to be able to send PMs. Is anyone else having a problem?

Baggs Sat 13-Feb-21 12:54:54

Seems my message was sending, many times! I guess this thread is defunct now.

GrannyGravy13 Sat 13-Feb-21 12:57:51

It happened to another GN member last night Baggs they received the same message multiple times.

Baggs Sat 13-Feb-21 13:08:58

Thanks, GG. Good to know it wasn't my fault!

Smileless2012 Sat 13-Feb-21 13:13:58

Happened to me too. I ended up sending and receiving multiple messagesconfused.

FindingNemo15 Sat 13-Feb-21 13:48:48

I typed out a PM only to find it could not be sent. Total waste of time. Another friend has also been having the same problem.

GrannyGravy13 Sat 13-Feb-21 13:56:05

Just tried to send a PM, it wouldn't send!!

AnnieGransnet (GNHQ) Sat 13-Feb-21 15:37:17

Hello everyone - thanks for posting. We're aware of an issue with PMs and are looking into it. Please bear with us - and sorry for the hassle. flowers

V3ra Sat 13-Feb-21 15:41:35

I've sent two this afternoon which appear to have gone ok according to my "Sent" list...

Cherrytree59 Sat 13-Feb-21 16:59:00

Yes me! I seem to have sent one poor GNer 18 PMs😲

Anniebach Sat 13-Feb-21 17:14:34

I have tried now, it won’t send

donna1964 Sat 13-Feb-21 17:19:25

Yes I have had the same problem since yesterday. I have been private messaging another lady on here. Her last message to me was positive and when I have tried to reply...its not happening. Like others multitudes of one message I sent is listed. I was beginning to think I have been blocked by the lady I have messaged. Although I would also think she is the type who would tell me 'why' before she done such thing.
Is there anyone on this site we can contact to get this sorted???

Auntieflo Sat 13-Feb-21 17:53:58

I had a problem this morning.
Usually when you press Send, the button fades and says Sent.
This wasn't happening, and I thought there was a problem with our WiFi, so kept pressing Send.
I ended up sending the same message 7/8 times.
Apologies to receiver. I only found out that it had gone by looking in Sent!

Susan56 Sat 13-Feb-21 17:59:31

Yes,,I sent a message last night then saw it had sent several times.

Madgran77 Sun 14-Feb-21 14:49:44

GNHQ the problem appears to be continuing. I now get a message saying " says OK" when I try to send a PM!!

MBHP1 Sun 14-Feb-21 14:57:11

Yes, me too.
I want some of those posting on the pages, ‘chest/breast’ page and ‘discuss feminism’ page that a family bereavement has left me shaken and I don’t have the mental gymnastic capacity at present.

LilyGransnet (GNHQ) Sun 14-Feb-21 17:17:42

Hi all

We've not got an update yet but please know that we are investigating and will have it resolved as soon as possible. flowers

DanTech (GNHQ) Mon 15-Feb-21 16:37:06

Hi all,

I'm Dan one of the developers working on Gransnet. Apologies for the inconvenience the PM issue is causing you all flowers. I'm looking into what exactly could be causing it, so just posting asking if when this was happening to you were seeing any error messages appear on the screen or if there was any weird behaviour other than the button not functioning?

Also, if you could try PM'ing someone again but before sending it to right click on the browser and select inspect. This will open the developer tools, if you go to the console tab on that then try sending the PM and report back any errors that appear in red back here. This is just so I can see exactly whats going wrong so I can pinpoint where to make the fix.

Once again, apologies for the inconvenience and hoping we can get this fixed soon.

Marydoll Mon 15-Feb-21 18:38:55

DanTech this is what happens when you try to reply to a PM.

It won't send and you get the error message above..

Marydoll Mon 15-Feb-21 18:46:07

For DanTech I hope you don't mind Auntieflo, your name came into my head!

Sorry It's not very clear.

Joesoap Mon 15-Feb-21 20:52:53

When I try to send a message there is a message with says then when I press the box with ok nothing happens.

Auntieflo Mon 15-Feb-21 22:07:14

Fame at last. 😀

Shandy57 Mon 15-Feb-21 22:10:38

When I was sending one last night a box appeared at the top of the screen

'Gransnet says OK'

I didn't realise it had gone, and did it again, and got the same message. When I checked, it had gone through twice.

Shandy57 Mon 15-Feb-21 22:13:14

Just sent another one and getting the same box at the top of the screen.

GagaJo Mon 15-Feb-21 22:13:25

The poor s*d I was sending a PM to got the same one about 20 times. Over enthusiastic trigger finger!