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Sorry for the site being down

(46 Posts)

GNHQ have commented on this thread. Read here.

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LaraGransnet (GNHQ) Mon 22-Feb-21 17:45:32

Hi everyone, apologies for the brief outage this afternoon - it is a Monday after all grin
Few tech glitches while we sorted the PM issue and it went on a bit longer than usual. All sorted now though and the PMs should be working again too.

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Jaxjacky Mon 22-Feb-21 17:47:08

Thank you

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Auntieflo Mon 22-Feb-21 19:01:35

Thanks to all the techy people. Nice to be able to PM again.

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Smileless2012 Mon 22-Feb-21 19:02:58

Thank yousmile.

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Marydoll Mon 22-Feb-21 19:26:38

All working fine here, thanks techies! Your life is not easy. wink

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Parsley3 Mon 22-Feb-21 19:27:55

Thank you. I wondered what had happened.

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Pittcity Mon 22-Feb-21 19:46:02

I still can't post or bookmark using Android mobile.

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Marydoll Mon 22-Feb-21 20:12:02

Pittcity, try rebooting your device.

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Marydoll Mon 22-Feb-21 20:18:24

It works on both PC and Android for me. Fanny, I used you as my test, hope you don't mind.

I would suggest for anyone who is stuck, log out of Gransnet and then log back in again. Your device may be reverting to the faulty setting.
If that doesn't work, scream!!

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Pittcity Mon 22-Feb-21 20:40:44

I've rebooted, logged in and out and no luck. Using desktop site to post this.

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Pittcity Mon 22-Feb-21 20:41:46

It's the mobile site that's the problem. Desktop on my android tablet is OK.

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MissAdventure Mon 22-Feb-21 20:58:48

Yep.
The mobile site isn't working for me.

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Marydoll Mon 22-Feb-21 20:59:28

You are indeed correct, Pittcity. I switched to mobile site to see. Back to the drawing board.

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Marydoll Mon 22-Feb-21 21:02:17

I have reported my post to alert HQ.

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LilyGransnet (GNHQ) Mon 22-Feb-21 21:06:09

Hi all, we're going to investigate.

​Do bear with us and we'll get back as soon as we can.
​

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MissAdventure Mon 22-Feb-21 21:09:21

Thank you!

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welbeck Mon 22-Feb-21 21:20:28

thanks for letting us know, HQ.
due to my ignorance, i wonder if i have done something wrong, or the old secondhand equipment has finally given up on me.
am almost totally un-tech-savvy.

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JackyB Mon 22-Feb-21 23:34:32

Also there is a problem on the mobile site. The little arrow at the top which opens the dropdown menu with various options such as "watch this discussion", "hide this discussion" etc., does not work at all. Nor does the menu icon (three lines with "MENU" written underneath) in the top left hand corner work. Nothing happens when you click either of them.

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JackyB Tue 23-Feb-21 07:27:32

This is just a test to see if I can post on my tablet if I'm in desktop mode. On changing to desktop I had to log in anew, although I hadn't logged out.

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JackyB Tue 23-Feb-21 07:28:04

Yay! It worked!

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seacliff Tue 23-Feb-21 08:09:29

I cannot post on my phone!!

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GrannyGravy13 Tue 23-Feb-21 08:10:24

Have logged out and logged in twice on mobile site (iPhone) and the menu, right hand arrow do not work nor can I post.

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Ellianne Tue 23-Feb-21 08:11:28

Me neither. I reported it on a different thread last night and have tried the log out, log back in suggestions.

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Marydoll Tue 23-Feb-21 08:13:59

HQ have already said they are aware the mobile site isn't working. I reported it last night just after Lara posted an update and had an immediate respone to say they are looking at it again.
Just switch to desktop view for now and navigate the site that way.

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GrannyGravy13 Tue 23-Feb-21 08:25:03

Marydoll I am now on my iPad which I keep on desktop mode which is working fine.

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