Hello from GNHQ

‘We are working in it’ really doesn’t wash, unless there is a school work experience kid as thread of IT (and even then . . . ). It is most unlikely that the software is not an ‘off the shelf’ package which doesn’t even need an IT ‘back end’ expert - it will be a case of twiddling the knobs, for want of a more elegant phrase?

Iam64 is still unable to post, despite having repeatedly followed the instructions HQ have given her - largely of the the ‘have you tried turning it off and on again?’ variety that are often given to doddery old dears who are assumed not to know anything about technology (which Iam does). How hard can it be?

Assigning an edit button is usually one of the admin options in the control panel, with options such as ‘allow for 5 minutes’, as are many of our requests.

If there is a reason why HQ don’t want us to have these fairly basic facilities, why don’t they just explain? I’m sure we would understand.

Blossoming

There is definitely a secret world of Gransnet that I’m not party to!

There is - the dark side. It is NOT pleasant. And a few people in very many different names and guises, have been attacking the same person for a very long time.

They don't like the fact she was not born in the UK.
They don't like the fact she returned 'back home' to her country of birth to look after her elderly and sick parents.

Despite the fact she is British for nearly 50 years and lived in England for all her adult life. British OH, British children and grand-children, British Degree and British career in State edu. But that is not enough, apparently.

So they hound, and they fish, and they prod, and they attack- each thread, each post. Because apparently unless you were born British on British soil, and you currently live away, you have no right to an opinion on the country that became theirs and that they spent their life contributing to in so many ways.

It is, what it is- as Gagajo says, it is all very clear for most to see.

Not pleasant.

Has anyone from GNHQ actually read this post?

Come on someone say something!

I think the office junior from MN 'looks after' GN.
They'll be playing on their phone most of the time.

The first, and so far only, post from GNHQ, was 5 calendar days and 3 working days ago.

The main content of the thread is simply a repetition of things we have asked for frequently over the last two or three years, (at least). I won't list them again, because we have seen that it never bears fruit.

I am beginning to wonder what they do all day!

Lily says "We at GNHQ are here to moderate the site, look after our users and ensure that Gransnet is an inclusive and supportive community. We're post-moderated, which means that we rely on reports to let us know what's going on. ​Our aim is to respond to every query we receive, so please don't be afraid to get in touch."

They 'rely on reports'. This is hard to believe, as the recent Portuguese example showed. The thread was repeatedly reported but went on for several pages. I missed what happened in the end, so I apologise if GNHQ had an explanation for that.

Also, 'rely on reports' implies to me that they can't be bothered to read any of the threads, they only react to protests from us, the users.

So, GNHQ - you want to get to know us better. Well, it's all here in the forums for all the world to read. Now we want to get to know you better. What do you do if you don't read the content of your site and how many of you are there doing it?

PS I appreciate that the tech department probably do a lot that we don't see, and if they didn't do it, the site could grind to a halt.

There is definitely a secret world of Gransnet that I’m not party to!

Or you can just change your IP address ?

(I’m still on my first identity, honestly)

GillT57
If your banned and you happen to move house you will have a new IP address, therefore you can re-register with a new user name.

There is nothing wrong with name changing though unless you have been banned.

MerylStreep

Kali2
I’m very aware of the name changers. One such on this thread is on her 5th.

Crikey. I am obviously not very observant.

Kali2
I’m very aware of the name changers. One such on this thread is on her 5th.

Kali2

The list of those who have done this again and again, is very long - perhaps you are not aware ?!?

What do you mean Kali?
Who are those who have done this?
Who are they, and what have they done? And who are you addressing?
Thank you - I realise I’ve asked for a lot of clarification!

The list of those who have done this again and again, is very long - perhaps you are not aware ?!?

MawBe
And that posters goader comes back under a completely different user name ?

Search facility that works
Edit button please

An app, edit button and like button please ?

FarNorth

*Do HQ realise it’s really quite insulting?*

Indeed.
As if us old bats will be happy that we've "got to know each other better" by giving answers to a question posed by someone who couldn't care less.

Sorry biscuit lady and fannyc I was quoting far north.
"getting to know each other better."

FannyCornforth

And the crumpets lady

So far I haven't got know any grans better other than two contributors.
That wasn't thanks down interventions or help from GN in any shape or form, it was down to posters taking the initiative in a pm.

I seem to have missed these people being kicked out. for them.

A lifetime ban seems like overkill unless they've been completely vile.

MawBe

Not forgetting another poster cast out into the wilderness at the same time as Charleygirl whose contributions to GN have been paid fulsome tribute to recently on the occasion of her birthday.

Hear hear!! MawBe

And the crumpets lady

Not forgetting another poster cast out into the wilderness at the same time as Charleygirl whose contributions to GN have been paid fulsome tribute to recently on the occasion of her birthday.

I prefer it when they just leave us to it, instead of putting on this ridiculous pretence of
1. Caring about what we think
and
2. Considering doing anything different with the site

FarNorth

Could this be how it is in GNHQ just now?

Or possibly, leaving no time to deal with requests.

Could this be how it is in GNHQ just now?