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(17 Posts)

GNHQ have commented on this thread. Read here.

mokryna Sun 08-Aug-21 15:48:29

Yes it works . I believe it was caused by multi messaging.

Esspee Sun 08-Aug-21 15:25:43

LilyGransnet

Hi all

Can you try cancelling the message and starting a new one, with a new subject line? That should sort things out.

That is a workaround. We need a solution.

sodapop Sun 08-Aug-21 14:50:09

Thanks for your help everyone. The new message worked OK. It was strange because I was able to reply to one poster in the usual way but not another. Hey ho the weird workings of the Internet smile

Marydoll Sun 08-Aug-21 14:03:00

There is a problem with replying just now. You have to start a new message.

grandtanteJE65 Sun 08-Aug-21 13:47:21

Sodapop, you should be able to reply to a private message, simply be writing your reply under the PM you received, but if I understood you correctly this isn't happening.

Did you try going back to the person's original post and clicking on private message there, writing your reply there and sending it?

If neither works, you need to get onto GN about it.

LilyGransnet (GNHQ) Sun 08-Aug-21 13:40:20

Hi all

Can you try cancelling the message and starting a new one, with a new subject line? That should sort things out.

henetha Sat 07-Aug-21 10:24:29

Me too. I can't send, for some reason.

BlueBelle Sat 07-Aug-21 08:44:29

Would it work if you went into the private message box on one of the posters posts as opposed to trying to answer on your inbox sodapop or have you tried that ?

sodapop Sat 07-Aug-21 08:42:15

Thanks Esspee

Marydoll Fri 06-Aug-21 22:58:27

I tried to respond to someone today and also got the empty box. A fault with GN, methinks.

Sweetpeasue Fri 06-Aug-21 22:58:08

Much appreciated Esspee. ?

Esspee Fri 06-Aug-21 22:51:41

That applies to you too Sweetpeasue. Welcome to Gransnet.

Esspee Fri 06-Aug-21 22:49:18

Sorry if I wasn’t clear sodapop.
Go into your Inbox and select New Message. Send as a new message rather than a reply. I have had confirmation that my message was received.
It is not a solution, simply a work around. I shall notify GNHQ.

Sweetpeasue Fri 06-Aug-21 21:24:28

I'm new to GN and have had 3 PM s today. I have replied but now not sure if they were actually received after reading these posts from sodapop and esspee. How do we compose a private message?

sodapop Fri 06-Aug-21 21:11:48

Sorry Esspee I'm not sure what you mean

Esspee Fri 06-Aug-21 18:06:22

I had the same problem today. When I pressed post a white rectangle came up with the word CLOSE.
I solved the problem. Instead of using the reply screen I simply sent them a message which worked.

sodapop Fri 06-Aug-21 17:26:06

Anyone know why I can't respond to a PM. I can reply to other posters but not one who messaged me.