Twenty odd years ago I asked an acquaintance who cut her hair because I liked it. I still go to that hairdresser although he soon set up on his own. Now, it's a huge business with four branches but very expensive. He always makes me feel good, interprets what I'm trying to say. Sometimes like today, I have it layered and cut shorter, next time I'll be growing the layers out! I always like it and if I didn't, he would redo it. He looks after me, squeezes me in if necessary if I tell him I've made the wrong booking. He's treated me to a manicure, given me a bottle of perfume etc. Yes, I pay for it but it's my treat and I feel my hair usually looks good. So, I repeat the advice to ask people for the name of their hairdresser.