M and S axe it’s Classic Range !

I don't want M&S to be on the way out - I want it to buck up

I'm 76! But like trendy clothes and just love on-line shopping as I am finding trekking the shops impossible. These days you can get free delivery and returns, so very easy. I like to try on in my own bedroom and not a changing room. I do not want the advise of a salesperson as I have been "in the trade" and know what to look for and what I want.
Interesting, so many young people do not know their fabrics. My DGD looks blank when I talk about silk, merino, lambswool etc.. and thinks I am barmy to carefully wash clothes. No wonder that Manufacturers make stuff in cheap machine washable fabrics.

My message to the M&S Management would be to shrink. Get rid of the massive floor space; make it smaller; reduce ranges and try to improve quality. We already have the food only shops; maybe a M&S Style shop for clothes would work? Quite a challenge but I think the online business is doing ok; they certainly have a very good website. They just need to acknowledge a shrinking, ageing customer base who I think would like the "small shop" idea.

habe M&S food

One main reason I still go to M and S is I do nearly all my shopping online and M and S website is the best by far.

In view of older women's favouring online for reasons of comfort and convenience perhaps M and S could have a travelling shop with ice cream tune to announce its arrival in the street after notices on TV as to when and where the M and S van would be in your local area.

This would be very local indeed sort of at the top of your street, but would be for inspecting the goods not trying them on. Well maybe they could actually sell full brief knickers, and such that would not take up a lot of space.

I wish I could still buy pretty printed cotton hankies.

Just google 'pretty printed cotton handkerchieves' Alexa. There are plenty about.

When the Per Una range first came out, George Davies (ex George at Asda) was responsible for it. That range included some beautiful designs. When I look at Per Una now the clothes are so ordinary. I haven’t bought from M & S for years, apart from underwear - and they now seem to have discontinued my favourites. I give up!

I am 73 and always found the Classic and Portfolio ranges much too middle aged. I used to like Indigo and Per Una was good while George Davies was in charge. I recently bought a real good denim jacket and some chunky plastic jewellery but nothing else.

jolbrook apologies I thought you must be younger than me!

I think that Per Una was introduced to attract younger customers eg young mums, but it seemed to attract mainly older women which put off younger customers.

We don't even get icecream vans here

I'm not a frequent clothes shopper in M&S but I have recently found the best pair of jeans ever in there.
They are slim fit, not skinny but not wide leg either. They're stretchy, fit perfectly and are fair trade too. Problem is they're only available in a dark charcoal which is lovely but I'd like another pair in a dark indigo and that isn't available.

Just proves how c**p their stock control is. I have been looking for just such jeans in just that colour in M&S and found nothing. I ende up buying dark blue fine cords, size 12,regular length and the legs are too short. I am 5'2!!

Callistemon Per Una was originally aimed at 30+ working women. When I queried this after a few months I was told that "officially" it was for 30+ but actually it was older women who liked it.

I used to buy the classic jeans which were comfortable and sat on the waist. The other trousers rather than say sit on waist etc, they are now mid rise, Roma rise which I haven’t a clue what that means, why can’t they make in simple.

Hooray! This morning I found an absolutely gorgeous blouse in our local M&S. I don't know what 'range' it's from but it's lovely. My good blouse for the festive season and beyond.