As ever, on my day off when I'm having a lie in I get a phone call early in the morning [well, early by my standards]. Was from an Indian call centre saying I have a 'malicious junk folder' [or something like that] and, he will talk me through getting rid of it. I pointed out that my computer was switched off and takes ages to switch on and that that I was barely awake; asked if he was from AOL and he said something about microsoft. Told him to phone back another time and thought I would email AOL for advice. Phoned 1471 and it was 'number withheld'. Now, my computer is running very slow at the moment, but that's not unusual in this area. I did say to him 'how do I know you're not getting me to PUT a virus into my computer?' Any thoughts on this? Interesting to see if he does call back but, to be honest even if he did 'talk me through' what I had to do I could hardly understand what he was saying anyway. I do feel sorry for the employees in these call centres, as they're only doing their job but I do struggle to make sense of them [my bank is the worst].
