I received an extremely official email from BT saying that they are increasing their charges in December and outlined various new packages of calls. They also offered a call monitoring service to check I was on the most appropriate package for our actual use. Muggins thought it looked OK and sounded useful so clicked to take up the offer. I`ve now received some dodgy looking emails saying my account access has been limited (it hasn't though). So, bottom line I`ve responded to a phishing email and don't know what to do. Don't know what "they" can now do. Impossible to actually speak to a person at BT although have contacted them via email to complaints dept- the only way to do it. I just don't know what the risks are or what to do. Any ideas?
Well, that's done it , I'm a blubbering mess !
