I'm so fed up with my kindle. I used to love it and counted it amongst my best friends but recent updates have really b*****ed it up. The page turning gets slower and slower until a blank screen pops up, then it goes back to the tree picture and starts to reload. Following the reload it returns to the book I was reading but many pages back, which is infuriating.
I've been on the website and taken various bits of advice from other users, I've reloaded the most recent update, all to no avail. I've called customer services where a patient (but almost indecipherable) Chinese lady talked me through turning off the wi-fi then turning it on again, and downloading a free book to see if it worked. Nothing has helped so on Sunday I called customer services again and this time I was put on to a man with a different indecipherable accent who I think said he would have to refer me to the 'Technical Team'. I'm now waiting for a call back on Thursday.
The operation of my kindle since Amazon started these blooming updates has become more and more complicated whereas it used to be simple, straight forward and effective. 'If it ain't broke, don't fix it' springs to mind. Grr, Amazon. I'll be going back to buying real books very, very soon.
Anyone else stopped loving their kindle?
NotTooOld Tue 19-Jul-16 21:09:37
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