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Hotmail emails opened but not by me

(13 Posts)
jevive73 Mon 01-Aug-16 09:59:56

On both laptop and hudl2 I find emails on 3 different hotmail accounts which show as opened, when I have not opened them . Unopened emails show in bold print, whereas opened emails are in normal print. Nobody else has access to my hotmail accounts . I ran avast and malware bytes and ccleaner on my laptop but it is still happening. I ran avast and ccleaner on hudl2.
Has anyone any idea what is causing this?. Can i fix it? I am concerned its a security issue. Thanks for any advice

ElaineI Mon 01-Aug-16 20:38:43

Are you able to edit and change your username or password or both? Maybe contact hotmail or google the question.
Here is a link I found that might help:
Sorry I'm not too clever this!

jevive73 Mon 01-Aug-16 21:40:13

Thanks i have tried changing my password. I have looked at google but nothing seemed to fit my problem. I will try to contact hotmail.

jevive73 Wed 03-Aug-16 21:23:16

Anyone got any idea?

Linsco56 Wed 03-Aug-16 22:27:57

Have you looked in your SENT folder. Are there any sent items which you haven't sent?

jevive73 Wed 03-Aug-16 22:32:31

How would that affect emails i get sent, sometimes from sources i have never emailed ?

Linsco56 Wed 03-Aug-16 22:37:03

If you hotmail account has been hacked the hacker often sends emails from the hacked account to others in your address book sometimes attaching a virus within a link. If this has happened you will see activity within your sent folder which you have not generated.

jevive73 Thu 04-Aug-16 09:00:08

No, all now in sent are from me. But i do recall a few weeks ago something like that and then I changed the passwords. Since then I am still getting occasional emails i know i haven't open showing as opened??

Mumsy Thu 04-Aug-16 09:04:14

since microsoft took over hotmail Ive had endless problems, I cant even get into my hotmail account now! I just got a new email addy with google,

Geraldine62 Thu 04-Aug-16 09:13:02

Hi Jevive73

Have you got an android or smartphone which has your email account on it? could you have opened them on the phone?
You say you have 3 different email accounts are they all linked? possibly on your laptop?
Hope you can pinpoint the cause.

jevive73 Thu 04-Aug-16 10:04:52

Yes they are used on smartphone. I am worried that someone had access to confidential stuff on emails, such as solicitor stuff

sunseeker Thu 04-Aug-16 14:19:23

You can no longer receive hotmail through Windows Live. I had an email about this some time ago and had some techies load an email programme on just for hotmail

Ana Thu 04-Aug-16 15:13:22

I receive my hotmail emails via Outlook. I've never had to install a programme for my hotmail account, which I've had for over 20 years.