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I'm very, very cross, ITV Hub aarrgh!

(14 Posts)
phoenix Sat 19-Sep-20 20:32:41

Trying to sign up to this so that Mr P can watch "Des".

Sign up going ok until the date of birth section. Can get to the right year, after much "scrolling", but then can't submit it.

Nana3 Sat 19-Sep-20 22:42:35

Strange, I joined it but it was some time ago. Maybe look at it with fresh eyes tomorrow. Good luck.

Lovetopaint037 Sun 20-Sep-20 02:45:19

That is odd. I have just got a smart tv so signed up for the apps and don’t recall any bother. When something doesn’t submit always have a good look at the screen as it is so easy to miss something small like an “I agree” box which just needs clicking on. Probably something quite simple.

phoenix Sun 20-Sep-20 08:06:53

It's not a smart tv, but we have a Fire stick, and can use that for IPlayer etc.

Lucca Sun 20-Sep-20 08:10:01

Have you tried wiping the screen ? With a newly washed dishcloth ?

phoenix Sun 20-Sep-20 08:12:46

Lucca I nearly threw my handbag at it, but was worried I might have a fall.

Spice101 Sun 20-Sep-20 08:15:09

What happens if you put a different date in?

travelsafar Sun 20-Sep-20 08:33:19

I too have a prolem signing in. Now i have discovered using the Home button o my virgin remote takes me to catch up and i can watch just what i like. I click on trending for recent programs and other selections including search for older programs and films.

Grandmabatty Sun 20-Sep-20 08:59:13

Phoenix I can't help but your comment on throwing your handbag and falling made me laugh out loud!

phoenix Sun 20-Sep-20 09:17:10

Spice101 that was the problem we were having, trying to change the date!

henetha Sun 20-Sep-20 10:41:13

I've had awful difficulty in joining the ITVHub ever since I joined it in Ireland and now they refuse to accept the password and my details. They seem to think I'm still in Ireland but I'm not. I'm so cross!

Teacheranne Sun 20-Sep-20 10:48:08

I've never had to join it in order to watch programmes on catchup, possibly because I am on Virgin Media? I missed the first episode of Des and could not find it on ITV Hub for a couple of days - it did not come up in the search facility.

phoenix Sun 20-Sep-20 22:47:01

Tried again, same result!

Eventually found a way to contact, will see if I get a sensible response!

heribert Mon 21-Sep-20 04:18:11

have you contacted support center? may be it has some bugs or trying refreshing may help?