Gransnet forums


Microsoft Scam -Beware flashing warnings

(80 Posts)
Teetime Thu 12-Nov-20 10:07:12

DH laptop yesterday was hacked by a scammer claiming to be Microsoft. A loud claxon alert was heard on his screen and a flashing message using Microsoft logo. He rang the number given and spoke to very plausible woman who was very knowledgeable about computers who said she would sort out the problem with him. suddenly the last four digits of his debit and credit cards came up on the screen and she asked for a payment of £30 to fix the problem. He agreed and he then received a text from our bank for him to authorise a payment of £301 which went through. Luckily I was at home at the time and got straight onto our bank while he continued to speak to this woman. Our bank told him to close his computer immediately. They then took him through a lengthy fixing and cleaning process freezing our account and cards. New firewalls were added to our laptops and we are all sorted this morning.
I would just say that DH is very computer savvy and he was taken in some of the way with this very clever scam. Please be aware.

Hetty58 Thu 12-Nov-20 10:14:28

Teetime, onviously your DH is not 'very computer savvy' at all. Surely, most people know about these scams?

Oopsminty Thu 12-Nov-20 10:17:29

Oh dear.

This sort of scam is just awful and it's so sad there are still people being taken in.

I would like to think that most people now are aware never to give bank details

Your DH needs to be a tad more computer savvy

fourormore Thu 12-Nov-20 10:28:56

This proves the point that I have made several times over the years -
NONE of us are totally savvy and anyone of us could be caught.

The best of us can and do get scammed and personally I thank anyone who posts details of a scam - it just keeps us alert and helps protect our more vulnerable members.

Thankyou Teetime Glad you got it sorted.

Oopsminty Thu 12-Nov-20 10:30:39

* NONE of us are totally savvy and anyone of us could be caught.*

I can assure you that I would NEVER be caught in a scam like this


And I think the majority of us wouldn't either

Teetime Thu 12-Nov-20 10:43:18

Thank you for your support ladies!!!!!!!!!

Teetime Thu 12-Nov-20 10:44:32

Owing to your responses I shan't bother in future to alert anyone on here to possible scams. Unbelievable!

libra10 Thu 12-Nov-20 10:55:46

Teetime - please don't stop posting alerts.

We all need to be made increasingly aware of all the different types of scams these scumbags keep trying to get hold of our money.

I know that many of these scams originate from off-shore, but why isn't more being done to stop them?

FindingNemo15 Thu 12-Nov-20 11:32:00

Teetime - I am pleased to hear about any scams and do not think it is necessary for other posters to be so rude. We are not all experts in the technology field.

felice Thu 12-Nov-20 11:59:20

Please do not stop posting, no one is completely safe from these scammers.
Even Gloria Hunniford???? got scammed.

I posted the one I got from the UK Tax office, it seemed to be aimed at UK nationals living abroad as one of my friends in Portugal also got it.
The scammers are getting more and more adept and warnings can be very useful.

Namsnanny Thu 12-Nov-20 12:06:01

Teetime ... some times on GN even if you have the best intentions you cant do right for doing wrong!!
I can assure you savvy or not I'm always grateful for information such as this.
For one thing as you point out, anyone of us can vulnerable when caught off guard.
Thank you for trying to help others. smile

Delila Thu 12-Nov-20 12:07:45

Teetime, thankyou for your warning. I’ll pass it on to others who, like me, aren’t very computer savvy.

sodapop Thu 12-Nov-20 12:10:35

I agree Namsnanny I am always grateful to be reminded about possible scams.
Really no need for such sharp responses.
Thank you Teetime

Blossoming Thu 12-Nov-20 12:11:43

Anyone can get scammed if the scammer is clever enough. It doesn’t do to be over confident. @Teetime thank you for sharing this.

FarNorth Thu 12-Nov-20 12:12:46


Owing to your responses I shan't bother in future to alert anyone on here to possible scams. Unbelievable!

Due to a couple of people being unpleasant?

fourormore Thu 12-Nov-20 12:36:10

Please don't stop Teetime or any other gransnetters!
Any of us with half an ounce of common sense will know that any of us can be caught!

I put a warning about a voicemail left on my husband's mobile last week threatening arrest etc. and got exactly the same comments but I won't give up warning people! Stand with me Teetimeflowersflowersflowers

I sincerely hope that all the 'perfect' people who would never fall for these things don't get caught as that really would be embarrassing for them.

petra Thu 12-Nov-20 12:44:32

To be fair, all the clues were there. A company as big as Microsoft using a claxon sounding alert. Then asking for 2 payments.

I'm suspicious of everything internet connected. I don't open an email if I don't recognise the sender. I will search the name first.

My bank sent me a text to say they believed my card had been compromised. I ignored that. They sent me another one the next day saying the same. So I checked my bank a/c. The texts were genuine.

That scam is a clever one. They start by very small amounts, parking or something like that to check that the card can be used. Then they'll go in for the big hit.

Wheniwasyourage Thu 12-Nov-20 12:46:46

Yes, keep giving us the warnings, Teetime and anyone else who gets them. I know a GP who was computer savvy and not at all stupid who just realised at the last minute that he was about to give his bank details to a scammer. Your DH's experience sounds awful, and I'm glad you got it sorted out. flowers

Puzzler61 Thu 12-Nov-20 13:37:11

I am grateful for an alert such as yours Teetime so thank you.
Please don’t let any posts get to you. Some are unintentional.
I have been guilty myself of posting something insensitive on a thread and would not set out to offend or upset others.
I hope your DH is okay too, he is probably feeling aghast that such a thing could happen to him.
We all need to take care of each other and fend off the scammers.

Puzzler61 Thu 12-Nov-20 13:38:04

For you teetime

J52 Thu 12-Nov-20 13:50:01

Ahh I get it now! How awful for this to happen to you, many people would do just as you did. Thank you for the warning, we all need timely reminders, especially when busy or under stress.
Lockdown means that we cannot operate in our usual ways, things are very different for all of us and we react in different ways. Perhaps we should all remember this.

Gwyneth Thu 12-Nov-20 13:54:56

I always read any posts on scams as there are always new ones about which I’ve not heard of so I really welcome posts like yours Teetime. Unfortunately like some posters on here I don’t have a Masters Degree in ‘scamming’ so you never know if one day you are the one who has been scammed. Consequently, any advice and warnings are very helpful from any poster.

Gwyneth Thu 12-Nov-20 13:57:02

So keep posting Teetime and anyone else who has information about scams.

avitorl Thu 12-Nov-20 13:59:46

Thank you,Teetime.I appreciate any help I can get to stay safe online and in life generally.

Maggiemaybe Thu 12-Nov-20 14:00:11

Thanks, teetime.

Anybody - yes, anybody - can be caught out by scams if they’re caught off guard, or at a difficult time in their lives when they have other things to think about. As a recently bereaved friend of mine found out.

It’s tempting fate to say you’d never be caught, however savvy you think you are. And it’s helpful, imho, to be reminded that it’s a minefield out there.