I am perfectly capable of using smart phone, computer etc. and do do so but at my own choice. Do not choose to have apps so that supermarkets can gain information etc. However I have two separate things to mention. The idea that £200 is not much may be true for some people but for others that is a lot of money to be pressured into having to buy to just suit job centres and councils etc. I would also point out that in various areas and in my own area of the Yorkshire Dales there are a lot of places where you have no signal , and could not use a phone to do anything. Until there is 100% coverage there should be simple and clear ways to contact, or pay for things without phones. For the same reason, although I do at times use a card to pay for something, I choose to use cash for a variety of things, to use on an open market, be clear exactly what I am paying, etc. Recently I contacted a hotel intending to stay there but when they told me that they did not accept any cash, cancelled and went elsewhere. It is the principle of the thing, that they do not state in their advertisments that they do not accept cash. There are people who do not have a bank account for whatever reason. I do not see how these places think they can dictate to you when they want the business and I am offering them "coin of the realm" . The banks and business wanted to get everyone using cards and have seized the opportunity to push it due to the pandemic. Whilst of course they have the right to choose what to do, I and many others have the right not to use them or pay them and the same goes for phones. If you are looking for work, and can prove that you are doing so, not having or using a phone is not a criminal offence. Some years ago a friend was living quite a long way in the country and had no TV.She constantly got threatening letters ordering her to get a license. As she was doing nothing wrong she just ignored them and eventually someone turned up in a tv detector van and ended up apologizing to her for the tone of the letters etc. She could have written to them , but again , if you are living an honest life and are not guilty of a crime, why should YOU have to contact them. Having been involved in food banks and various other things and the cost of heating etc., I can tell you there are many families that are concerned with basic needs of food and warmth and a telephone for £200 is not on their lists of vital necessities. Even if we accept the majority of people want or choose to use a phone, have a car or whatever, it should not put those who cannot afford or choose not to have them at a disadvantage in basic ways.The word is choice not forced .