We used Flight Centre for our big trip to New Zealand via Sidney a few years ago. They certainly took all the hassle out of it. BUT I made a big mistake. Before she made the final booking she showed us a print out of our itinerary which was quite complicated. I went carefully through it all to make sure it was correct and all was fine. I did notice at the time that she had spelt my first name wrong - it's a common mistake and I felt it was petty to correct her. Big whoops. I had forgotten that names have to be written exactly as the name on your passport. We were then in a bit of a dilemma: should we contact the airline and get them to change the ticket at a silly sum or hope no one at the airports would notice. They probably wouldn't have, but we played safe in the end. Flight centre did pay a little towards the cost I seem to remember as she hadn't drawn my attention to that part of the document. So always check every little detail when someone else is doing it on your behalf.
But that said - how exciting for you, have a great trip.
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