Delayed flight

A couple of years ago our flight to Barcelona was delayed by 11 hours. We had to spend a whole night at the airport. Noone provided us with extra night at hotels or even food. We wrote a claim but without any results. As far as I know it is useless to submit such cases to court. Just a waste of time.

It's all in the wording Riverwalk the airline doesn't say delayed in arriving it only says flight delayed. Ambiguous at the least and I'm still scunnered. What do you think about my claim for fuel. My brother had to drive from his home to pick up my car which was in the Park and Ride because the Park and Ride would have been closed. He then had to get his wife to take my car home and return later to collect us from the airport. I don't think it's unreasonable to ask for the additional fuel costs which we used in order to get home. Should have got a taxi that would have sorted them out,

When I went to India last year the return flight was delayed overnight due to a faulty windscreen so I claimed under the EU Directive page on Virgin's website and got the maximum refund of about £430. In addition to overnight hotel, food, transport etc.

If you have a look at this Martin Lewis article, you see that the three-hour thing is crucial as that's the minimum length of time for a late arrival, before you can claim. Scroll down to the rules for claiming, No. 4: it's not the length of delay to take-off but the delay in landing that counts.

Flight

So if you're late taking off but land only 2 hours & 55 minutes late you can't claim.

Also in this article is a website called FlightStats which seems to give stats on flight times/arrivals so you maybe able to ascertain exactly how late you arrived.