Gransnet forums

Travel

How many of you have had holidays cancelled?

(85 Posts)
Grandmafrench Tue 21-Apr-20 17:29:56

From the opposite side of the arrangement - we have a holiday cottage. I wrote to all our clients and refunded their deposits. Didn't want them to worry about paying the final amount, didn't want them to stress about travel and regulations when no one has any real idea of when life will get back to normal. Definitely didn't want to do the "shall we hold your deposit and book you in for next year?" nonsense, either. Everyone sad about their holidays of course, but happy to be able to start again from scratch whenever and wherever they can.

Soupy Tue 21-Apr-20 17:28:12

We had booked Eurostar and a few days in Europe via a local Travel agent and have now had a credit note for the full amount so long as we rebook before 31 January 2021.
We will probably go for late Spring next year.

Luckylegs Tue 21-Apr-20 17:25:02

You may be disappointed J52 as Ryanair have typically resorted to their basest inclinations and are only issuing vouchers to be used in 12 months of possibly will refund when Coronavirus is all over! That could be another six months! I wish I could write what I really think about the horrible people!

J52 Tue 21-Apr-20 17:19:32

We booked a flight to France in May with Ryan Air. At first we were offered a flight at a later date, presumably after lockdown. We did not accept this and as the date of the flight has drawn nearer we now have been offered a full refund.
Although we know it will take some time to come through.
Hang on for the refund email.

Whitewavemark2 Tue 21-Apr-20 16:29:30

Sardinia and Corsica. Rebooked same time next year.

Cottage in U.K. in July, which we haven’t cancelled yet, we are waiting to see what happens.

Susan56 Tue 21-Apr-20 16:27:06

We were due to go to Belgium and Holland at the beginning of April.The holiday was cancelled so we have rebooked for next year.We had a family holiday to the Lake District later in the month and have rebooked that too.It seems to depend on the company you book with,I think we were very lucky as a friend who had booked a similar trip at the same time is still waiting for her promised refund.

TerriBull Tue 21-Apr-20 16:26:49

We booked a week in Seville in late March, booked hotels on the basis of being able to cancel almost up the actual date without incurring loss, it's more expensive, but quite honestly well worth it and given the extraordinary situation that's upon us, I would always do the same in future. Easy Jet, Gatwick car parking have both credited us back the money already paid up front. Have small breaks booked in hotels, June and July again with cancellation insurance built in. A holiday in the Algarve for husband's birthday in September, flight paid for but hotels can be cancelled, however we will have to wait until nearer the time as to whether that will be a possibility or not.

Commiserations to those who haven't had a refund, my son and girlfriend were booked with Virgin to fly to Miami in May, they're not sure of a refund either.

BBbevan Tue 21-Apr-20 15:41:36

We were due to go on a cruise this coming October. We were given the option to cancel it by P&O. I wasn’t terribly keen on visiting Spain and Italy so close to their dreadful pandemic results.
We have rebooked for another part of the world in May 2021. Just hope things are better then

moggie57 Tue 21-Apr-20 15:30:30

i had this .my trip to usa made the booking in feb (should have waited). anyway wanted to cancel in march. (this by british airways). you cant have a refund till we cancel the flight .so i have to wait till 31st march to see if they cancel this....then i can get a voucher to use for 12 months. so i said what if the virus lockdown not lifted for 12 months .SILENCE so all i am doing is login in to my account for them to cancel my flight (june 16th) for 3 weeks......really want a refund so i can pay my brother back as i owe him the flight money..... travel insurers say the same thing........

ExD Tue 21-Apr-20 14:18:42

Our holiday was cancelled due to the 'current situation'. We booked through Teletext Holidays and have received one communication stating that we would receive a full refund but due to ... dah-di dah-di dah .... (you know how it goes) but silence ever since. Requests for an update by email or phone go unanswered.
We are not unreasonable, but its now 4 weeks since the proposed start of the holiday, (and even longer since we booked and paid for it) I'd have thought we should be coming to the front of the queue by now.
Today we've had a communication from Ryan Air offering a voucher, but as the whole holiday was arranged through the travel agent as a package, surely we should be dealing them - not the airline? There doesn't seem to be a way of contacting Ryan Air direct on their webpage to ask them.
Should we just be patient or is it time to start making a nuisance of ourselves in order to be heard?
Advice needed.