we travel between London and Oxford. The trains are ancient,uncomfortably hard seats, no sockets or wifi, often only 2 carriages, to Marylebone or Paddington. Its expensive.
We have moved to the Oxford Tube double decker coach, quiet, civilised, wifi, cheap, every ten minutes, Marble Arch, Victoria, bliss.
Of course when there is a train strike at the weekend they are full up, but one would expect this.
I had a surreal, nightmarish journey from Leeds to London a couple of years ago, stranded. It was a journey I made regularly, this was THE END, cold, miserable, traveller that I was.
LNER service, awful, Kings X neck from scanning the board, thought, I will take the NE coach! next time, so I did, took longer but more comfortable, no slamming doors, shouting, cold draughts and it pulls into the bus station, ideal.
Not only impecunious students travel by coach these days, many older people like me. Booking in advance always much much cheaper.
I’m old enough to remember separate carriages, sigh.
OP this is train travel today, suitcase on seats? no wonder people were cross, it could have occupied the space of the tired passenger