I guess they have many more requests than they can handle. There is no charge to the owner of the items, though a donation to charity is suggested. The experts are brilliant at their craft and lovely people. Men are encouraged to show their feelings too, which is good.
DH loved the clock. He wanted the whole programme to be about that item!
Janejudge, what do you mean, it is a tv show, not real? The people are real, the items are real, it is just not a commercial enterprise with customers, that doesn’t make it not real surely?