ITV X launch dates...

Have given up with itvX as, tried viewing Without Sin and several times picture froze and it was like watching an old Blockbuster movies rewound .. got fed up of it after episode 3 -and screen went black then blue ..going back to Netflix or iPlayer

Bea,

The problem you have is buffering. A bit like a traffic jam. Picture and sound data is coming over your wi-fi but something in the Firestick is causing a jam. There are several reasons why this could be happening:

1. Slow internet connection: It is recommended that you have at least 10 Mbps for HD and 20 Mbps for 4K streaming. If your internet connection is slow, you will experience buffering issues

2. ISP Throttling: Your ISP might slow down your connection speed from time to time if they detect too much streaming activities

3. Router far from FireStick: If your FireStick is placed too far from your router, your signal strength will be weaker and will cause buffering issues

4. Running low on RAM: It is not uncommon for FireStick to run out of RAM. There may be many unnecessary apps running in the background

4. Running low on storage: Again, it is common among FireStick users. The device has only 8GB of space, a lot of which is already used up by the OS

5. FireStick overheating: If your FireStick is overheating, it is likely to cause buffering issues

6. Outdated FireStick OS: You may experience buffering issues on FireStick if it is running on an outdated OS

I am unaware of any compatibility issues with Sky Q and Amazon Firestick.

If you don’t usually use the Firestick and haven’t used it in a long time and you say that other streaming services: Netflix and iPlayer are working fine then my best guess would be that the Firestick’s operating system (OS) is out of date.

Go to your Settings (the little wheel)

Choose My Fire, About, Check for Updates and download any that are available.

Does that fix it?

NorthFace You are a mine of information! All very helpful.

I watched ITVX tonight on my Amazon Fire Stick and it was perfect, so presumably I don't have any of the issues you mention. Thankfully.

It appears that I could only watch programmes on ITVX by paying a subscription as from yesterday. Anyone else find this?

Chestnut. It's all a bit of a minefield nowadays, the myriad ways to access broadcasting. It is not helped by consumers being kept in the dark about what is going on behind the scenes with the different broadcasters and what deals are being done.

ITVX launched with a big fanfare on 8 December. One might have hoped that all the licencing and software updates from the big names including BT and Sky would have been in place so that however one accesses streaming services, it would be available.

The SkyQ issue doesn't surprise me. ITVHub never made it to there. It remains to be seen if ITVX does. They want to get people to switch to Sky Glass or Sky Stream where ITVX is available. It'll be a big saving for them not having to send out engineers to deal with satellite dishes and boxes.

BT's apparent slowness is more surprising but then again they are tied up with Sky through BT Sport and Now.

GrannySomerset. No. That shouldn't be the case if you are watching in the UK. The choice is free-to-air with ads or a subscription only if you want ad-free.

Thank yoou [Northface] have seen the screens which say base sound etc...but do not have a a little wheel for settings...maybe am being a bit thick here
[GrannySomerset] yes, i have that message too ..thinks that something called itvX Premium which you've guessed is another monthly fee for the streaming of this channel to be Ad free??

Bea,

Not really - not when the Firestick user guide is 70 pages long!

Do you still have your user guide for the Firestick? Here is one I found online which tells you how to use the controls on the Firestick remote. You need to press the Home button which should take you to the Main menu where you should be able to get to Settings and then check if you need to install a software update.

documents.4rgos.it/v1/static/3929315_R_D001

Remote Basics are on page 20.

Do you have a family member or neighbour who could help you with this?

ITV X grrr!!

I want to watch Midsomer Murders on itvX. I find it, click on it and the very first episode appears. I click on the series at the top of the screen and scroll along to series 22 but as I'm scrolling, the highlighted series disappeares so when I get to 22 it's no longer highlighted and I can't click on it.
It asks if I want to watch it on premium, I can click on that and it appears straight away.
I don't want to pay £5:99 per month for itvX
This is infuriating!
Do you think emailing ITV or getting in touch with customer services would do any good?

I tried to catchup with Sundays Call the Midwife on ITVX but it just asked if I wanted my free one months trial to watch it.
No Thanks. 😡😡😡

tanith
I don’t think you’d be able to watch it on ITV anyway. It’s a bbc program 😄

ITVX has bought out the BBC's share in Britbox which has long had programmes from both BBC and ITV as well as some Channel 4, Channel 5, films and other content.

It's unclear what is going to happy to Britbox as a standalone app but for now both it and ITVX exist as separate apps showing the same things. You can only watch free of adverts on either if you subscribe.

Britbox currently has Call the Midwife - 8 episodes of Series 9 and 7 episodes of series 10. ITVX has exactly the same.

Both have 22 series of Midsommer Murders.

I agree, the ITVX app is clunky. Re getting to the most recent series of MM - just keep tabbing across. The numbers slide off the screen. Ignore that and watch how the series number change below. It will eventual show series 22. You will see a flash urging you to subscribe but if you are happy to see ads, you do not have to.

Use the up and down arrow keys on your remote and you should see a white box appear around the episode you want to watch. Select and Barnaby will eventually appear after ads for pizza and river cruises!

MerylStreep you’re perfectly right I don’t know what I was thinking but in my defence Call the Midwife does come up on ITVX if you search but it clearly says Britbox which I failed to notice. I caught up on iPlayer yesterday 😀