My son didn't work in the sport shops, but a fashion chain that was part of the "great man's" empire. This was taken over by him when it was in danger of going under. That's when it became a very unpleasant place to work. It was always very much a pile it high, too many lines and constant new stock type of establishment This chain over expanded too quickly really, I think they may have disappeared now they are no longer in our local shopping centre. It was always very badly run from the top down They did stock a very expensive brand of jeans that were frequently being nicked, because whoever was at the top of the chain of command refused to put security cameras in, so staff were often getting it in the neck when this happened. It was hard to oversee what was going on sometimes, the rails were packed closely together, particularly if they were under staffed and manning the tills. Things got ridiculous in the end, they frequently ran out of basics like till roll and sale stickers, toilet rolls for staff and the like. Head office wouldn't stump up, sometimes with the excuse that they had exceeded their allowable branch expenditure for the month. My son rang head office requesting something or other on a couple of occasions and he would be told "can you go to so and so and buy it in your break" and when he asked if he would be reimbursed, they said "no" so he said naturally "I don't get paid enough to fork out for items that head office should provide" he was deputy managing the shop at the time and would in his words, "be passed from one dickhead to another at head office who hadn't a clue about the problems in their branches and didn't care" The hierarchy couldn't manage, they didn't give a monkeys about their staff only their profit margins. I think was a factor in it's demise. A rubbish outfit to work for.
It was an eye opener to me though, I had no idea how long it took to clear the shop floor after hours, take delivery of new stock and then arrange it on the shop floor for the next day, well into the early hours and no extra for working at really unsociable times.