Gransnet forums

Ask a gran

New email account

(33 Posts)
GracesGranMK2 Sun 16-Apr-17 20:34:53

I need to create a new email account - I would like it to be free and also safe. I could continue with my old one for a small charge but I have real difficulties with the login - it requires patience as it tells me it is wrong but if I wait it eventually recognises it. It was free but I have changed Broadband provider and the old provider wants to charge me to keep the old address so I don't feel inclined to continue with old one and pay for the problems I have.

Has anyone changed accounts successfully or do you have a provider you suggest? I am not really against paying but I would want to be able to use it without issues.

NonnaW Mon 17-Apr-17 12:21:04

I've been using Yahoo for about 17 years now with no problems at all. DH uses gmail, also with no problems.

Wobblybits Mon 17-Apr-17 12:21:59

Yes BT email is only free to it's broadband customers. If you move away from them, you will need to set up a new email account unless you are prepared to pay for it. I think you will find this is the same for most broadband providers. The only downside with the free email providers is that they have limited support.

Stansgran Mon 17-Apr-17 12:27:54

We've just had a letter from orange saying our emails will not work after the end of May . It was aFreeserve address. I have gmail hotmail and yahoo and DH now has gmail. It's a faff letting everyone know.

NanaMacGeek Mon 17-Apr-17 21:45:05

If you have an old Orange email account such as Freeserve, Wanadoo, fsmail, orange etc, EE have emailed everyone using those accounts to say they will no longer work (at the end of May I think). They also provide instructions on how to set up an "Out of Office" email so that anyone emailing you via your old Orange account will automatically get a reply that you set up. I've said something like - "This email server is being closed down and I will no longer be able to be contacted via my orange.co.uk address. Please make a note of my new email address which is :- ........." Anyone using your old email before it is closed will get your message automatically. Most email providers will allow you to set up "Out of Office" emails so the OP can do this too.

There are a couple of problems with changing your email provider though. Your email address (together with your password) often constitute your online identity on websites. You will need to change your email address in all your online accounts. Also, many people just hit reply to your emails and never bother to check that they are replying to your new address. You computer tries to be helpful and stores all addresses from the past, including discontinued ones and doesn't warn you, although you should get a delivery failure message afterwards.

It does give you the opportunity to quietly 'drop' some unwanted connections though wink

Tizliz Tue 18-Apr-17 10:59:24

The only problem with Yahoo is it doesn't work very well with Apple products.

Elegran Tue 18-Apr-17 11:25:00

I have found Thunderbird very good.

Elegran Tue 18-Apr-17 11:28:13

Sorry, Thunderbird is for handling your email accounts, it isn't an email A/C itself. Should have read all the posts first.