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Upset re NHS text message

(64 Posts)
Marieeliz Fri 17-Jul-20 17:31:20

At 3.30 today I received a text message requesting me to attend a Corona test centre on 25 th July at 9.30 I have to drive there I am 81 and this is 9 miles away. I have no one to drive me. I am certainly not going in a taxi. You cannot reply to the text. I rang and was told that it was re appointment in gastroenterology. I know nothing about this appointment. The person who requested the test went home at 4.30 so I am now stressed all over the weekend. Does anyone else think that sending messages like this is thoughtless and distressing?

Casdon Sun 19-Jul-20 16:46:46

My guess is that they want to re-scope at your annual review to check the abnormal cells haven’t changed, and they won’t do that without a Covid test first. If it is that then please don’t put it off, it will be done within a couple of weeks of your Covid test, so it won’t affect your move. I totally agree it’s all backwards if this is the case, you should get your appointment letter and an explanation first.

jerseygirl Sun 19-Jul-20 17:02:09

My mum was checked for covid as she was going in to have a cataract removed. The nurses came to her house the day before to carry out the test. She is 86. You should be able to arrange the same. I hope so.

Daftbag1 Sun 19-Jul-20 19:30:36

They would struggle to send me a text......I don't have a phone!

welbeck Sun 19-Jul-20 20:39:50

Casdon

My guess is that they want to re-scope at your annual review to check the abnormal cells haven’t changed, and they won’t do that without a Covid test first. If it is that then please don’t put it off, it will be done within a couple of weeks of your Covid test, so it won’t affect your move. I totally agree it’s all backwards if this is the case, you should get your appointment letter and an explanation first.

agree with this OP.
if i were you, i wouldn't be ignoring or postponing any longer abnormal cells.
i know you are busy moving but, surely your health comes first. our bodies don't wait for when it's convenient.
get it sorted out. tell them you cannot go for testing, ask someone to come to you.
good luck.
perhaps you are annoyed because you had put it to the back of your mind, and this has pressed its importance on you.

Happysexagenarian Sun 19-Jul-20 20:44:05

My husband had a Covid test yesterday in preparation for a surgical procedure next wèek. I believe most hospitals are doing this now. It was all explained to him by phone and email, and he was given the option of a home test kit or a home visit if he preferred. He was also advised that his surgery would be cancelled if he did not have the Covid test first, or if it was positive. The test procedure was explained very thoroughly and completed, gently and painlessly, in less than 2 minutes. It's just an added level of protection for NHS staff and patients during the present situation,, however appointment letters, emails and texts may not always get to the patient in the correct order. So as others have said check with the individual departments, doctors or consultants etc and explain the difficulties of attending. I'm sure they'll be able to help you.

MadeInYorkshire Mon 20-Jul-20 10:35:17

I am due to possibly have a kidney removed shortly and will have a test 2 days before I go in for surgery but all hospitals are different! I want mine done now as the hospitals are so safe and not full of people !!

BelindaB Mon 20-Jul-20 13:09:29

You see? This is why I DO NOT have a mobile 'phone - and never will!

And yes, it is possible to have a life without one.

If anyone wants to give me a hospital appointment they either have to write to me or they have to telephone and speak to me that way.

Death to all mobiles.....

Xander Mon 20-Jul-20 13:22:42

Feel the same as BelindaB re mobiles and assumption that everyone has one!!

Elegran Mon 20-Jul-20 13:23:02

But Belinda, You could have a mobile phone for when you want to use it (stranded on the motorway in lashing rain?) without giving hospitals etc the number to send you texts on! Like having an umbrella but only using it when you have just had your hair done.

Marydoll Mon 20-Jul-20 13:46:58

I know of someone who is shielding and was recently taken into hospital. He does not have a mobile phone, so was unable to receive shielding texts from NHS, nor was he able to keep in contact with his family and of course no visitors were allowed in hospital.
His family then had to take up valuable nursing time, by phoning the ward for updates. In the end they got him a phone.
There are advantages.

Alittlemadam Fri 24-Jul-20 13:47:52

If you have a hospital.procedure planned you may need to have a covid test but will be told to shield for 2 weeks before procedure

Luckylegs Fri 24-Jul-20 13:55:23

Well? What happened? Did the OP find out what it was about or have I missed something?

Marydoll Fri 24-Jul-20 15:39:50

I wondered too!