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Online shopping - one delivery then no more to my address they say !

(181 Posts)
WOODMOUSE49 Wed 25-Mar-20 20:40:04

Any one had this problem with Morrisons online ordering?

I bought a 6 month delivery pass 10 days ago then placed an order for delivery on 1 April (first one I could get) and I've edited it a few times (mainly items I had forgotten). I've ordered enough for a week but I'll have to go out for bread. Hope everything comes.

We are self isolating as both 70+. I've tried this week a few times to do another order for mid April perhaps.

Morrison site says there are no dates available for my address and to select another address !

Have you used Morrisons and placed and order before one has been delivered? How do I do it?

Wondering now if my £20 (delivery pass) was wasted with Morrisons. I plan to risk it and do a shop or try click and collect with Asda. No dates with Sainsbury's.

Oh! I've sent a message to Morrisons (via facebook) on Monday but no reply as yet.

Callistemon Sun 05-Apr-20 11:48:40

They may well do Elegran
There are always those who will try to cheat the system set up for the benefit of the more vulnerable.
I don't want to be thought of as vulnerable elderly! but I am not going out.

The letter states that if you cannot get help with food and essential shopping, then contact your local council.
Perhaps the Area Health Authority should have given a reference number to each person which the supermarkets could check without accessing g any personal or medical details.

Chestnut Sun 05-Apr-20 11:55:14

Elegran - In my case I was a regular online shopper and all I did was tell them I'm old. They don't have my date of birth but maybe the fact that I normally have home deliveries helped. They gave me access to slots reserved for the elderly or vulnerable.

fatgran57 Sun 05-Apr-20 21:18:33

Our local big supermarket had stopped online shopping but yesterday they allowed seniors to register - we have a seniors card here in Australia so they required that number and I was able to register for an online click and collect for today.

Will wait and see if all items are available but this will be a great help to us.

Had never bought groceries online before and probably won't do so after things settle down a bit.

Daughter said she will bring the shopping home for us.

Callistemon Sun 05-Apr-20 21:33:35

Your supermarkets seem to be taking advantage of the situation, fatgran and driving down the payments to the farmers for their produce.
Their behaviour is unethical.

fatgran57 Tue 07-Apr-20 04:41:08

The price of groceries has certainly gone up - no specials etc.

Both my daughters work at a local supermarket and it is really hard for them.

They were not even permitted to wear a mask or gloves, I don't know how things are set out now as haven't been in for a few weeks, but from what they tell me only so many allowed in at a time, tape on floor for distancing, they don't pack customers bags any more and self serve are only open every second one.

They have had a lot of abuse from customers, but one lady took over the pa system and asked for a round of applause for the staff and another lady gave her a lovely bunch of flowers.

I bet the staff won't get a bonus when things level out, but I bet the managers do!

Not very long ago the supermarket restructured, laying off or demoting a lot of staff and were working with very few staff members.

They really are a terrible lot.