When the restaurant at Claridge's was Gordon Ramsay's, I had lunch there four times on different trips to London. It only cost £30 or £35 for a superb 3 course meal, and each time we were given free amuse-bouches and lovely chocolates to finish. Given fabulous service and little extras that made us feel very special. I remember the toilet attendant (who once dried off our dripping wet coats and umbrellas while we were eating) saying that she loved working there, and the staff were like one big family.
I always enjoy these programmes about the grand hotels, especially when they show them all decorated for Christmas. When I win the lottery I'll be booking the whole family in for a couple of nights over the festive period. That'll shake them up a bit.