Hermes delivery

Cor blimey Alea remind me not to tangle with you! Can I be your bff instead?
what you say is true, but there are a lot of strange people out there, a lot of them driving delivery vans. only rarely encounter a pleasant one now and again, usually they just thrust the machine to sign at me, grunt, or are foreign and don't seem to have any English.

Sorry roses!!!!! My spleen was being vented at the Hermes courier, not you!!
I quite liked my turn of phrase in the heat of the moment, maybe nina would like to quote me(especially the burning tar one!!!)
It is awful how we have to pussyfoot round jobsworths though. I'm not saying we should all channel our inner Audrey fforbes-Hamilton all the time , although that would be fun , but what did happen to doing the job you are paid to do?

I honestly I didn't "let fly"
The conversation was as follows
Me, calmly "Your lucky I heard you, it would have been easier to use the knocker"
Him "Carry on like that, and I won't give it to you"
Me "It was just a comment"
Him " No, too late I'm sending it back"
Me "Well sorry if.......
With that he got in the car and drove off.
The company I ordered from have been as helpful as they can. They've spoken to Hermes and are trying to get another courier company to make the delivery. As far as their concerned it's his word against mine.

The company I ordered from have been as helpful as they can. They've spoken to Hermes and are trying to get another courier company to make the delivery. As far as their concerned it's his word against mine.

Well if they're not sure whose word to believe, I would suggest that they look at the very long litany of complaints on the myhermes facebook page. Not a company I would be inclined to use if I was in business.
Having said that, the Hermes delivery driver who brought a parcel of wool for me on Monday was very pleasant. I have no complaints about her, but their tracking system leaves a hell of a lot to be desired, and it did seem to take them an awfully long time to get it to me after Deramores had notified me that it had left their warehouse.

Next time, try the boiling tar, nona!
What a bloody cheek!
Whose name on the package? Yours. End of.
Threaten legal action for withholding your property.

This sounds like a story for the Daily Mail, nina

I'm sure they'd love it

If he refuses to hand it to you even though he knows it's yours then surely that's theft. He's retaining your property unlawfully.

That is just so bad. He was bullying you. You have to take this further. You could try a newspaper. He should be brought to book for that.

That is just so bad. He was bullying you. You have to take this further. You could try a newspaper. He should be brought to book for that.

Sorry. I thought the first one didn't post.

Solicitor's advice, even informal, may be useful, do wehave any willing to comment?

That's taking things too far! let it go, but try to find companies that do not use Hermes.Life is too short for litigation.

Was this Hermes?

I'm not sure, but is it possible to check Amazon or any other company, and ask if they use Hermes?I think, after these stories, that I shall try and find out.

Well, I'm wondering now. I ordered a game for DGS for Xmas from Amazon, and today DH just happened to see something cardboard showing through the top of our heather bank. It was the game. The delivery man must have literally thrown it over the gate, and the heather bank is quite a distance from the gate! We could so easily have not seen it. I'm wondering if that was Hermes.

Watchdog on BBC1 or the Radio 4 consumer programme which, once it gets its teeth into something, just doesn't let go!

We can have parcels delivered to our local co op and a nearby newsagents has those parcel lockers outside. Has anyone tried using these methods?
I always use Click and Collect if we have an outlet nearby as you can collect when convenient and the item should have been looked after.

I've just had a conversation with a Hermes delivery man on his mobile. He was asking for directions to our address. He mentioned the name of the farm between us and the village and I told him to drive past the entrance to that farm as we are the next turning on the right.

He then argued with me about the location of the farm in question. He was obviously of the opinion I don't have a clue where I live!

I politely pointed out (I was struggling with this) that I had lived on that farm for many years and had brought up my three children there as my husband was the manager. Would he like me to pass the phone to said husband as he would then be in a safe pair of (male) hands and wouldn't spend the rest of the day driving round in circles?

GAH!!!

Hermes wasn't the God of mischief was he?!

The R4 consumer affairs programme I meant was You and Yours.

Rosesarered - I just meant to know the legal rights involved, not to set off for the High Court or, more likely, the Circumlocution Office!