complaint made things worse!

We changed from edf to BG as edf were constantly upping the monthly payments. They always backed down when I complained but, it was such a hassle.
I think I am going to have to start again when I feel better as we are paying £165 a month for dual fuel and are seldom much in credit except of course for summer months.

I was with First Utility but they kept saying I needed to pay more. When I changed to GB Energy not only did my dd drop from £125/month to £70, FU were hanging on to £586 of my money! I was absolutely furious.
My last bill from GBE was £46.23; we give a meter reading monthly and they tell me what I've used. Very simple.
Moneysaving expert's fuel club tell me when I should change. It is a totally painless process.

Thanks Badenkate cheers!

Glad it worked out for you, Jane10 . It's a stressful time.
I kept thinking, how will we manage if we don't get it sorted and run out of gas?

We've found Utility Warehouse good, the more services you take the more discounts you get. We have gas, electricity, phone and broadband with them.