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I need to rant to someone about my postman!!!

(160 Posts)
Craftycat Thu 06-Apr-17 12:31:33

Yet again I have to go & collect a parcel from my local sorting office because our postman is too damned lazy to knock on the door.

I saw him going down the other side of road as I was getting the shopping in from the car & he obviously saw me too.

5 mins later I was unpacking the shopping & I heard the post come through the front door. I finished putting the shopping away & went to look at post & there is the card saying no-one was in & I have to go to sorting office to collect my parcel which was too big to go through letterbox. I was all of 12' from front door- we have a bell & a knocker & I am not in any way deaf so I would have heard even a very quiet knock. He did not knock or ring bell at all.
This has happened more than once before & it is so flaming annoying as our sorting office no longer allows you to park there (in the customer spaces!)as it seems someone once (about 4 years ago) 'nearly' hit a postman while parking in the customer spaces. You cannot park on the main road outside so have to park in the town & walk up or risk parking on the road & getting a ticket.
If you complain (& I have been polite) they point out the many hand written signs around the office about being harassed by members of the public- which 'will not be tolerated'
Is this peculiar to our local 'service' or is it common practice?
I do try not to order from firms who use Royal Mail but this was the first thing I have bought from this company- even if I like it when I get it I probably won't use them again now.

OK rant over! I feel better now.

AreWeThereYet Mon 17-Jan-22 19:24:48

Our postie is lovely and has been for over 20 years - always smiling and helpful.

The village next to ours is mourning the death of their long standing postie. He did nearly his entire career in the village and throughout the pandemic called on people who were vulnerable when he passed their house to make sure they were okay. (Not tiny villages by the way, these are quite big, growing villages and the posties have quite a hike for each round.)

madeleine45 Mon 17-Jan-22 19:45:15

May I make a suggestion. For my telephone I have an answerphone on it. I have mobility problems and friends know to hang on and let the a/p answer and I will pick up before it finishs if I am in. Any rudeness or hassle from unwanted phone calls I would immedately say, "All my calls are recorded" This worked miracles, getting rid of unwanted people etc. So these days a lot of people have a security camera on their front door. If you happen to have one of these recording either just pictures or pictures and sound, then you will be able to go to the door in a reasonable time and if they have not waited you can step outside and either say the time aloud or show your watch. If I expect calls or deliveries I always state that I need extra time to get to the door and it usually is ok . You have absolutely got any postman who doesnt even bring the parcel to your door. To be able to prove this gives evidence to the post office bosses of what has happened. Cant argue with evidence and you only need to do it once and the word should get round . Good luck in future

Happysexagenarian Mon 17-Jan-22 20:15:53

Craftycat I feel your pain on this subject!
When our regular daily postie is on holiday I practically have to sit on the doorstep waiting because I know his replacement will either go to the wrong house (even though we have a house sign by the gate); not ring the bell or knock the door; not leave the parcel(s) or even put them in our parcel box. 'Sorry we missed you' cards are a rarity.

Our sorting office is on a very busy narrow street and there is no parking whatsoever. The nearest multistory is at the other end of town. The collection card never says who the parcel is from so it could be a long walk with a possibly large or heavy parcel. I have complained (sometimes loudly) on more than one occasion and was once asked to leave. I've also complained in writing and didn't even get a reply. I usually take my driving licence and a utility bill as ID but was once asked for my passport. I don't have one. They wouldn't let me have the parcel on the grounds that a driving licence can be forged! I really don't look like a master criminal.

By contrast our lovely regular postman is an absolute gem. Last year he was issued with a pull cart for parcels. With so many more people shopping online Health & Safety stepped in to avoid work injuries.

He always rings the bell and if we don't answer he uses the parcel box. He has even come back in his own time to drop off something that wouldn't go in our box. Sometimes he just rings the bell to check how we are if he hasn't seen us for a week or so!

Silvertwigs Mon 17-Jan-22 23:47:58

sunseeker I’m very lucky with my postie too, he’s just an Angel

Susiewakie Tue 18-Jan-22 07:55:55

I feel your pain with RM my daughters Christmas present was 'delivered' I was in nothing .Called the company resent it and a missed you card on the mat totally blank ! .Company emailed me tracking details arranged redelivery to next village .Ours not on dropdown ? Nothing there .Called Company as Christmas looming they used DPD it came at designated time next morning ! Very impressed

Susiewakie Tue 18-Jan-22 07:57:22

Ps original never showed up and our sorting office no parking and miles away from car park too

welshsue Tue 18-Jan-22 08:42:31

All our Posties are great. Problem we have is just getting one delivery a week for "ordinary" post if we are lucky. Tracked items are getting through. Apparently short staffed in Sorting Office. Only got our's the other Day as we had booked a collection & our Postie actually said"You are lucky to get your post this week, it's only because I have to collect, I brought it with me". Even had to cancel our TV guide subscription, as this was being delivered at end of the week it was for!

Pammie1 Tue 18-Jan-22 09:21:59

madeleine45

May I make a suggestion. For my telephone I have an answerphone on it. I have mobility problems and friends know to hang on and let the a/p answer and I will pick up before it finishs if I am in. Any rudeness or hassle from unwanted phone calls I would immedately say, "All my calls are recorded" This worked miracles, getting rid of unwanted people etc. So these days a lot of people have a security camera on their front door. If you happen to have one of these recording either just pictures or pictures and sound, then you will be able to go to the door in a reasonable time and if they have not waited you can step outside and either say the time aloud or show your watch. If I expect calls or deliveries I always state that I need extra time to get to the door and it usually is ok . You have absolutely got any postman who doesnt even bring the parcel to your door. To be able to prove this gives evidence to the post office bosses of what has happened. Cant argue with evidence and you only need to do it once and the word should get round . Good luck in future

This is a good idea. I have mobility problems and I have a ring doorbell, which records one minute of video at a time. I do something similar - the doorbell plays a recorded message telling the caller that I have mobility difficulties and to allow extra time for me to answer. There have been numerous occasions when delivery drivers have rung the bell and immediately either left with the parcel or have been filmed throwing it over the gate at the side. I’m another one who has filmed postie showing up with no parcel and just posting a card through the door. The ring doorbell has been a godsend for me, and is a good option for collecting evidence - even if they don’t ring the bell, the motion sensor sets off the camera.

Pammie1 Tue 18-Jan-22 09:30:31

Mummer

Ele19

No one seems to have mentioned the ease of going online to get your parcel redelivered on a day you know you will be in rather than trek to sorting office?! Have nothing but good to say about my posties here & get fair amount of parcels, maybe they like ringing doorbell to catch me in my dressing gown!

Really? Funny as I have done this and delivery came three days later, granted it was at the time slot but we weren't in as it was two days late!!! As I've said they're a bunch of lazy idiots!

Yep, this doesn’t work. Have done it several times and each it it’s been a no show. Have even used the option to pay to have something delivered to my neighbour when we missed a delivery - we were going on holiday the following day. When we got back there was a card through the door and we had to collect from the sorting office. Useless.