carers not doing their job

The ‘carer’ or the volunteer who accompanied the lady in the wheelchair may have felt rather uncomfortable, too?
Like another poster has already mentioned, the venue would have had to be risk-assessed before the outing could take place, I would’ve thought.
It’s very possible that the person accompanying the lady in the wheelchair was a volunteer, but she would’ve/should’ve been aware of the person’s needs.

I meant to say that the carer/volunteer may have felt awkward if she herself felt excluded from the group?

Gosh! I've read all the comments and I'm blown away by the determined effort to think the worst of the OP.
I've been a paid carer (in my later years after retirement) NOT for any relative or as agency staff but in a private capacity. My salary was either a mixture of the person paying me out of their care allowance or paid by family members. My earnings have been as high as £980 for a 10 hour day (1 week on 1 off, living in for the week on) which did not include cooking or cleaning, for a lady paralysed from the waist down and needing hoisting etc and as little as £350 npw with use of a car and suite of rooms for an elderly gentleman with Alzheimer's. I've worked with carers from around the world and very few, VERY few are uncaring carers. One male Trinidadian carer was so caring that he even talked to and apologised when moving him, to the old gentleman we were laying out. I am still in touch with this marvellous man who is now married to a Polish lady carer.
Most private carers are very well paid. I sourced my work through The Lady magazine and thoroughly enjoyed my second career.

The carer should do the job, yes, but part of a person in a wheelchair going out, out anywhere, is for a change of scene and a change of faces, whatever might happen in the way of stuff spilt, others irritated etc. Whether or not she could knit is not the point here IMHO.

I can see the point of those who just wanted a quiet knit as well.....

My recent experience of carers is over the last year for my FiL. The carers have been excellent. Any problems we've had have been down to the office staff and the shortage of carers. In our experience carers are trying their best and it does not surprise me at all that so many leave the job. Carers are just not valued in our society.

"This person" in the wheelchair didnt have a very good afternoon it seems. Presumably she he had a name and a gender but it was not acknowledged. I understand your frustration with the carer but it would have been a way to teach her a caring and inclusive attitude.
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My daughter has risk assessment but they are undertaken for each outing but covers nearly every situation for her needs. The building would or should be accessible for a wheelchair, so on that score no risk assessment needed. Fire, well there should be fire exits etc and a notice showing how to leave the building etc. As the building is geared up for the disabled I don’t see need the for a risk assessment.

loopyloo you got there before me. The wheelchair user was described in the OP as this person, he/she, they, but actual gender never referred to. How odd!

Well of course Room has to be made - we are talking about a person here, who would rather just walk in and sit on a chair, the same as everyone else. Unfortunately she has to come in a wheelchair - it's large, not easily manoeuvrable, potentially embarrassing when people have to move to make space.

Ok, so she wasn't able to knit but maybe it was something she used to love to do and surely she would be welcome as a part of a likeminded group?

People need to realise some disabled people are just not suited to an environment which is very cramped - I totally disagree with this statement. We should be inclusive to all.

Next week/ next year it could be anyone of us in that same situation and I'd personally hope I'd be welcome in a group such as this.

We may also be unlucky enough to have a Carer who isn't particularly conscientious too, though in my experience a lot of them are exceptionally good. It's about time we learnt to value 'care' and pay people a living wage. It's no wonder some of them don't put their heart and soul into it- the pay is abysmal.

I entirely agree that its about time that carers were given the living wage. In our paper today it was announced that Aldi were going to increase their hourly pay for staff. That will take it well above the rate paid by care providing organisations round us. Recruitment and retention is already a major problem for the charity I'm involved with.

Well your group dies not sound caring or inclusive ...
And as for the bus incident just the way you’ve written it shows no compassion or understanding...
I hope your or yours are never in this position

Was anybody actually talking to either 'the carer' or 'the person'? As Stella, Sam and others have posted it doesn't sound a very friendly or welcoming group. What a shame!

I do wonder why on earth a conversation wasn't had at the time rather than all this seething!!

Mad gran - too easy?!

My experience of a carer for my husband was awful. I find this is quite common. The problem is that Social Services outsource to the cheapest provider who do not provide staff training and so some carers have no idea of even the most basic health and safety. Of course some carers are good, but not all of them.