trisher, all I can say is that as a London and then outer London commuter the trains I travelled in were unreliable, late and dirty antiquated old stock that should have been replaced decades before.
I travel now between York and Oxford, 2 different lines and also Oxford to France and Germany and I have never had any problem with travelling with 2 different rail franchises. The trains now running are modern, and they run to time. They are not constantly cancelled because the train or the one in front has broken down,
As I said, I agree with you that the railways should not be run as they are now, but there are many other ways of running a public interest industry without it being run by the state, which has a very poor management and investment history.
Baby Reindeer - anyone watched it?