Iceland's new carrier bags

Am I the only one who has a problem with the carrier bags that Iceland supermarket now delivers their food in. They are really shallow, about 7 inches, quite long, handles in the middle and any goods put inside fall out at both ends. I am disabled so having to keep picking up stuff from the floor is a real pain. More worrying in this day and age of reusing things, the bags are not fit for any other use. you can't use them to carry washing upstairs, the washing falls out, in fact they are in totally useless and we the consumers are having to pay for them. I have contacted various bigwigs in the Iceland chain and no-one has replied. Even tried the CEO. Anybody else agree with me?