My sister won’t share a potential refund on a holiday

I’m confused. Did you pay for the entire cruise for all three of you? Or did you each pay one third each?
If you all paid one third I think the refund is due to your sister, however unfriendly she is, because she agreed to move to an inferior room.

Hey, life’s too short to quibble with family over this. Forget it and move on !

Surely any application for a refund would have to be made by the person who did the paperwork and arranged the holiday? I have some experience in arranging holidays and claiming refunds and any financial reimbursement was always made direct to me as the "party lead". In this case if OP has to subsequently do the work of applying for a refund then any payment will be made direct to her. Therefore she would have direct control over how the sum was disbursed. She should certainly claim some of the money to compensate her for the extra time and trouble.

I’d let it go but wouldn’t holiday with her again, no point stressing yourself about it.

I don’t understand this at all If you paid SuzieQ then any refund will come back to your name it doesn’t make sense otherwise

In what way was the cabin unacceptable? Was it misrepresented or did you misunderstand what the cabin would be like? I think this makes a difference re getting a refund. Any refund should be shared in my opinion.

BlueBelle

I don’t understand this at all If you paid SuzieQ then any refund will come back to your name it doesn’t make sense otherwise

Just what I was thinking and I am certain the cruise company/tour operator will only liaise with the lead name on the booking despite other people being listed as travelling.

Your sister is morally entitled to the whole refund for the inferior cabin. It would be better if you were gracious about this

Depends who paid her share Karmalady if poster is saying she paid for all three peoples holiday , then she gets the refund
if however they each paid their own share then the sister gets it as she was given an inside cabin unless of course she jumped up with pleasure and said I want to be in the stuffy no windows inside cabin

SuzeQ

I recently enjoyed a lovely cruise with my sister and my best friend. The holiday got off to a shaky start as the 3 of us were due to share a cabin however, the bed arrangement was totally unacceptable. Long story short, the tour rep sorted it and we got an additional solo occupancy cabin for us, which my sister occupied.
The single cabin was a lower category cabin as it didn’t have a porthole and was on the “inside” of the ship. All other amenities etc were as per the original cabin that my friend and I occupied.
A week after coming home my sister informed me that she felt a refund was due from the tour operator as the single cabin worked out at £680 less. I said that any refund should be split between the 3 of us. She has point blank refused to do this.
My sister is several years older than me and single. Over the past six years she has enjoyed several trips away with me or me and my friends. I have invariably organised them and sorted out any hiccups. As she lives a few hundred miles away, she has stayed with us for a few days either side of any holiday so as to be near the airport. She has also stayed for Christmas, New Year etc at our expense.
I have to admit that on the last few occasions I have found her “ hard work”. She has never been a warm person but her coldness and selfish behaviour have become more apparent.
If she is successful in her recovery of some funds and keeps it to herself, I have no intention of holidaying with her again or being hospitable at other times of the year - it’s never reciprocated btw.
I feel that at 60 I do not need her negativity in my life but my other half is of the opinion that I shouldn’t let this refund come between us. It’s not about the money, it’s a principle. We went on the holiday as a group of 3 and if it wasn’t for me speaking with the rep we wouldn’t have got the additional cabin and she would have had to share with 2 other people!
Her new sense of entitlement is surprising and won’t be forgotten.
Just because she’s my sister doesn’t mean I have to accommodate her somewhat prickly character, I certainly wouldn’t choose her as a friend!
Am I being unreasonable to ask her to share any refund that may be made?

If I understand this correctly, all three of you were going to share a cabin with an outide view but because of the poor sleeping arrangements, you and your friend received a cabin for the two of you with an outside view but your sister received an inferior cabin without an outside view.

It sounds to me that you were upgraded as only two of you were sharing a cabin instead of three but your sister had to have a single cabin with no outside view so in a way she was downgraded. Therefore, your sister is the one that should have the refund as she was downgraded.

Under normal circumstances if you booked a cabin for two people it would be more expensive than a cabin for three.

There is no way I could have slept in a cabin without windows or portholes as I would feel claustrophobic. Your sister deserves the refund for living in that cabin.

You had a great holiday so let it go. You could have offered to take the inside cabin but you didn't and if you had done you would have been the one with the refund. If I had been going with my sister and a friend, it would have been myself and my sister sharing a cabin and our friend taking the single cabin.

It sounds to me that you were upgraded as only two of you were sharing a cabin instead of three but your sister had to have a single cabin with no outside view so in a way she was downgraded. Therefore, your sister is the one that should have the refund as she was downgraded

I agree and with others who say the same.

She may not get a refund, of course. It's a hypothetical question.

As you obviously do not get on with your sister and are resentful of her, why do you go on holiday with her?
Holidays are meant to be enjoyable experiences.

You are being unreasonable here

Your sister took the inside cabin

You and your friend got a better deal by sharing with less people

Your sister's cruise was negatively impacted, yours was not

What a palava about something that's not even happened yet!

In terms of space, you all came out of it better, but your sister had no view from her cabin.

I very much doubt this will even be considered as serious enough for a refund.

Maybe you'll get a nice voucher so you can all go away for another cruise?

Can't imagine a world where I worry about refunds from cruises.

I think the real issue isn't money here. Its your relationship with your sibling.

zakouma66

Can't imagine a world where I worry about refunds from cruises.

I think the real issue isn't money here. Its your relationship with your sibling.

Yes, this!

I also have a sibling who freeloads. He thinks we are all much better off than him (which we aren't) and so we should share it around.

We put up with it though because he's our brother and we love him. If he does offer to pay we accept it with gratitude but otherwise we know what he's like and no, I wouldn't go on holiday with him.

I would have hated the single one with no portholes. Horrible.
You had what you paid for and your sister didn’t. I imagine that you received your sister’s share of the cost which you paid for on your card. Your sister drew the short straw and had the by far less desirable cabin. No wonder she felt she should have the refund. You got what you paid for and she didn’t.

I'm another who feels no refund is due. You ended up with, in effect, an extra cabin!

It would be a shame to spoil your relationship with your sister over this matter. It's only a 'potential refund' which your imagination has built up into a matter of principle. I'm reminded that I once did lose a deposit on a hotel booking for the two of us, but I kept it to myself and it was only a couple of years when I lost my dear sister. Sisters are far more important than a mere matter of money.

If anything no cash refund, possibly a voucher for your next cruise small % off.
It will go to the person who is the lead name on the paperwork.
I think you all dipped in cabin wise.

I think you are more mixing up different issues here. I was once told that sorting out any grievances should be like a tennis match; you finish playing one ball before you launch another,

A refund hasn’t been requested and is unlikely to be agreed to so suggest you wait and see what happens. Probably nothing. This really is not worth falling out over.

If your party was given a single cabin foc then I can’t see why a refund would be given . You presumably checked out the cabin details and layout prior to booking .
You all got your holiday and an extra cabin albeit an inferior for your sister . If all three of you paid a third of the cost each , then your sister is entitled to a refund as she got an inferior cabin .

I can understand how you feel. I too feel the money should be split between the three of you. It is true she had a windowless cabin but she also had a cabin to herself.

However, as others have said, there is no certainty that there will be any refund so all this angst may be unnecessary.

It seems to me that this issue is just part of a general feeling you have that your sister has an entitled and ungrateful attitude. Maybe you should cut down the amount of time you spend with her to give yourself a bit of breathing space.

I don’t understand the costings here.

As someone who usually has to pay a 100% supplement on cruise holidays because I travel solo I’m struggling to understand how a cabin to yourself (even an inside one) is so much cheaper than the individual cost of three sharing a porthole cabin. I don’t know any details of course, ship, cruise line etc., but it doesn’t sound quite right.

Cabins are small with little room to re jig bed positions so it seems a bit misguided to attempt to share a cabin with two other people.

In terms of who got the better deal I think the sister probably did because she had a cabin to herself. It isn’t as if she had to move from a balcony cabin to an inside cabin after all.

But I doubt very much whether you’ll get money back because it sounds as though the company treated you very well. They could just have said sorry, nothing we can do and the three of you would have had to lump the cramped outside cabin.

Any refund will come back to the lead passenger but I wouldn’t hold your breath.