I bought a Simba mattress last year and am very happy with it. Subsequently, and after testing mine, my daughter and two friends also bought one. I’m planning to buy another when I get round to replacing other mattresses.
It was the 100 day free trial which decided me to try Simba. They’ll also take your old mattress away free. The delivery men were wonderful and unpacked the mattress and put it on the bed for me and also moved my old mattress into the spare room (I wanted to hang on to it in case I quickly discovered I didn’t like the new one). About a week later I was sure I wasn’t going to be returning the new mattress so rang and asked whether there was any chance of them collecting it if they were in the vicinity. And they did! Impeccable customer service.
At the moment I see that they’re offering a free mattress protector but I didn’t like mine much because it stretched where I lie and wouldn’t lie flat so I no longer use it. If I was buying now, I’d do it over the phone and ask nicely whether they’d discount the price instead of having the protector. I think they probably would.