Stoker48 Tue 29-Dec-20 14:08:10
Could anyone advise me what usually happens with these type of companies if you are not in to take delivery.
What most people don't realise is that your complaint is not with the carrier, it's with the sender. More often that not the sender will try to pass the buck but unless they have your name, clearly signed and printed they are responsible.
Of course if a carrier has left a card you can always contact them. A small tip, but worth remembering: Carriers use consignment numbers, it should be on the card that the driver leaves. A scammer can create an imaginary number but if you phone the carrier they will tell you if that number exists, or not.
Remember, a card left should have the carriers name. If you smell a rat, don't phone the number on the card, or any email you receive. Look up that carrier's number or email and contact them, that will soon sift out the scammers.