Any advice please for online prescription glasses.

Mail order spectacles will not be made to your prescription, so cannot accommodate such things as astigmatism.
My advice would be to go to your local optician, Our Specsavers are very good. You can take them in and wait outside while they repair them, if you can't wait until your eye test and the new glasses that will almost inevitably follow.
Probably all it will need is a screw being tightened or a new one fitted, which should not take long.
Take them in and pop across the street for a coffee while the work is being done!

It sounds as if all you need is a new screw, or at most a new side. Why not take it to the optician you got it from and ask them to fix it for you? Surely the waiting room is decently ventilated.

Mail order glasses are made to your prescription. How else would they make them to suit different eyes?

You send a copy of the script, add a photo of your face with a credit card on your forehead (first time only and to check pupil distance) choose the frames and that’s that.

If you are not happy with anything you can return them within 30 days for standard lenses and 90 days for varifocals.

grumppa

It sounds as if all you need is a new screw, or at most a new side. Why not take it to the optician you got it from and ask them to fix it for you? Surely the waiting room is decently ventilated.

That's what I was thinking. If all that's needed is a new screw, take them in, hand them over, stand back and somebody will fix them - for a couple of pounds.

25Avalon

I had a long overdue eye test back in June and changed opticians because of Covid. I had always gone to Vision Express but their website had no Covid instructions on it at all, whereas a nearby independent optician had very detailed Covid info on his site so I felt reassured, and all was well.

I expect Vision Ex were following guidelines but the fact that they hadn't made the effort to put them on the website put me off..... plus the layout of the VE store (long and narrow) didn't allow for much ventilation whereas the small independent place did.