Dress Agencies.

Similar problem here. A rather smart curtain agency opened here. On their advice I left four pairs with them and enquired after six weeks. Did not see staff or my curtains again.

Thanks.

I have been on that town’s Facebook page, someone posted that there is a note in the shop window saying it’s closed because of family illness.

Hmm, will have to see if that is still the case when I go over there. Cynic that I am!

Have you Googled them to see if there is any news online? There may be other people complaining, or a Facebook page somewhere with news...

Prepare yourself for the shop to have vanished and your coat with it. Visit the town to check.
Try searching e bay to see if your coat is being sold online; I knew of a manageress of a charity shop who selected choice items that were donated and advertised them online, pocketing the profit; she was discovered when she sold a complete outfit, including hat, shoes and bag to the original owner who had recognised it.