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Has anyone purchased from “Must Have Ideas”

(85 Posts)
Beesh Thu 30-Jan-25 09:16:12

I am tempted to buy a couple of items from a company called Must Have Ideas. The Trust Pilot reviews look very good but as usual I prefer the views and opinions of Gransnetters. Has anyone used this company?

MayBee70 Wed 22-Apr-26 17:31:26

Doodledog

The tables do work if you use them as in the ads - with the legs under a table or sofa. They don't stand up on their own. I got one in lockdown, as I was using Zoom a lot and wanted something the right height for the laptop. It was a godsend, as it folds flat and stores behind the sofa - I wouldn't want it left out as it's hideous😀. Since then, I converted a spare bedroom to an office with a desk, but as lockdown was the first time I used Zoom I was improvising. Either I pulled the table towards me and tucked the legs under the sofa, or I put it the other way round, with the legs under the coffee table opposite - either way, it saved having to pile up books and prop up the laptop to make it the right height to work from the sofa.

I have just bought a set of garden solar lights. They are running up the garden path now, but as they arrived yesterday and it's still light they haven't been tested yet. If anyone is considering those, let me know and I can report back tomorrow.

I have bought a number of things from them since the table, and some are better than others. Silicone freezer bags were a disappointment, but the little carpet/upholstery shampooer is quite good when by daughter stays with her dog. The instructions say not to use it outdoors though, whilst the advert says it is suitable for indoors and out. I asked about that on FB and they deleted the comment.

The portable clothes steamer works on things like coats that have been squashed in storage or sat on and creased, and the storage bags with see through fronts someone mentioned upthread are great for yarn storage, too.

The table doesn’t fold down as easily as shown in the video though. And it certainly isn’t strong enough to hold a sewing machine. I am going to get more of their mould cleaner, though.

Chestnut Wed 22-Apr-26 15:15:03

Suspiros

I bought the Total Toilet that you put in the cistern and is supposed to keep your loo clean and germ free for ‘up to 2000 flushes’. It lasted 2 weeks. I complained. They said it must be faulty and sent me another one. This one lasted nearly 3 weeks in an en-suite that is only used night and morning by one person. So a maximum of 100 flushes. 5% of the advertised amount. Total Toilet is Total Rubbish. I intend to avoid this company in future.

Total Toilet - I agree its rubbish. They say it will do all the work, so I tried leaving it as instructed and the toilet became dirtier than before! It's just a blue coloured dye. It doesn't actually clean the toilet bowl.

Heat Police - aluminium sheets to put behind the radiator. All I can say is that the outside wall felt warm on the other side of the foil, so was it keeping the heat in the room? Doesn't seem to.

Interesting to note that they don't allow you to give reviews of each item on the website. Instead they promote their Trustpilot reviews which are very good (for the company not the items themselves).

Doodledog Tue 21-Apr-26 18:27:44

The tables do work if you use them as in the ads - with the legs under a table or sofa. They don't stand up on their own. I got one in lockdown, as I was using Zoom a lot and wanted something the right height for the laptop. It was a godsend, as it folds flat and stores behind the sofa - I wouldn't want it left out as it's hideous😀. Since then, I converted a spare bedroom to an office with a desk, but as lockdown was the first time I used Zoom I was improvising. Either I pulled the table towards me and tucked the legs under the sofa, or I put it the other way round, with the legs under the coffee table opposite - either way, it saved having to pile up books and prop up the laptop to make it the right height to work from the sofa.

I have just bought a set of garden solar lights. They are running up the garden path now, but as they arrived yesterday and it's still light they haven't been tested yet. If anyone is considering those, let me know and I can report back tomorrow.

I have bought a number of things from them since the table, and some are better than others. Silicone freezer bags were a disappointment, but the little carpet/upholstery shampooer is quite good when by daughter stays with her dog. The instructions say not to use it outdoors though, whilst the advert says it is suitable for indoors and out. I asked about that on FB and they deleted the comment.

The portable clothes steamer works on things like coats that have been squashed in storage or sat on and creased, and the storage bags with see through fronts someone mentioned upthread are great for yarn storage, too.

Basgetti Tue 21-Apr-26 18:11:01

Just had a look: products are really overpriced .

RosiesMawagain Tue 21-Apr-26 12:42:56

Calendargirl

Reported.

Why?

RosiesMawagain Tue 21-Apr-26 12:42:04

Great customer service.
I bought a smoothie maker and bring a bit arthritic (!) found the goblet too stiff to screw on tightly enough to make the motor work, I rang them to see if I could return it but they simply refunded me and suggested I give it to anybody I knew with stronger wrists.
Lovely people.

Jennerdysphoria Tue 21-Apr-26 11:16:17

Easy Life have a poor reputation for preying on the elderly and signing them up to subscriptions they didn't ask for.

Denise108 Tue 21-Apr-26 09:50:39

I bought an item and lost a part. Totally my fault.
I asked them if I could buy the part, but they provided it for free.
Totally unexpected, but very welcome.
I have donated money to charity in Must Have Idea's honour in gratitude.
What a great company to deal with.

Crossstitchfan Fri 08-Aug-25 11:02:17

I have bought a few things from this company, mostly they have been ok. I do think they are a bit full of themselves though. They are not the be-all-and-end-all by any means.
Yes, do compare prices with other sites like Amazon or Temu.
I, too, think they should warn customers about the returns charge. Whether it’s a fair charge or not, we should still be warned, so we have a choice of whether or not to buy.

Judebc Thu 07-Aug-25 18:58:11

Have bought a few things but have then seen them much cheaper on other sites. One item cost £20 but the same one was on another site for less that half that amount. If you want to return an item you have to pay postage, no label available.

Kazza27 Wed 11-Jun-25 21:17:41

Postage is £3.99 but returns is not free!! You have to pay to return an item which doesn’t state on their site unless you want to return an item and then they send you the returns policy!!

Calendargirl Tue 11-Mar-25 06:52:44

Reported.

SouthWestGal Tue 25-Feb-25 14:51:32

I have ordered quite a few of their items, and mostly have been pleased with them. They are an excellent company to deal with, they delivery quickly, on time, and providing its done within the 100 days of receipt, they will refund or replace any item which does not perform as expected.
So here's a list of the ones to Buy and the ones to Avoid.

Buy - The collapsible Fabric Storage Boxes. Excellent. Zipped at top AND at the front where the window is, so once stacked, its easy to remove items.

Buy - The rechargeable interior lights with movement sensor option- I have the ball shaped and the long shaped ones. Both are excellent, if a little pricey. I use the long ones for under kitchen cabinet above worksurfaces, and the ball ones on my airing cupboard wall and in my loft. Both types attach magnetically via sticky backed magnets or magnetic holders, which are both firm once in place, but allow for easy removal should you want to use a light as a torch.

Buy- Sumo tape - this stuff is magic, double sided tape thicker and stronger than any other tape, even Sticky Fixers. I have found it removes without damaging or leaving residue on surfaces. I would say its as good as Velcro!

Buy - The handbag organiser pouch. Just makes changing handbags quick and easy - and also means, regardless if which bag, things are always easy to find as they are in the same pocket.

Buy- The Foaming Toilet Cleaning Powder. Just wow!

Buy - The Laundry Washing Strips - best thing ever. Little Strips of detergent which do the job remarkably well even on low temperatures, and are much more convenient, compact, and lighter than boxes of powder, sachets, or bottles of liquid. Also very economical.

Buy - The rubber broom. Brilliant for getting pet hair off the carpet. Also for sweeping up on hard floors.

Avoid - The Spectacles Cleaner gadget - it left my glasses smeary. Returned.

Avoid- The Chop and Dicer. OK for some things, but takes considerable strength to use for dicing/chopping. Its not strong enough - the lid is fiddly to remove for washing and on mine, the collection box broke near the 'hinge' as a result. Having said that, there was no problem getting a replacement box from them. Its also quite easy to cut yourself on the inserts, especially the slicer, which is probably the most useful element for thinly slicing things. That said, I've gone back to using grater, knife and chopping board - not least because they are easier to clean.

All in all though, I highly recommend this company - especially as they do honour their Satisfaction Guarantee - so that makes me more willing to try things. However, it would be helpful if their site allowed customer reviews of individual items.

ruthiek Sat 01-Feb-25 16:07:36

Fantastic company , I have bought several things from nth
Never disappointed. Thr best so far are the keep fresh food bags , they extend vegetables by quite a number of days so less waste .

twiglet77 Sat 01-Feb-25 11:29:03

Their products are great but oh, the incessant marketing drive is so irritating!

Ohmother Sat 01-Feb-25 05:54:54

I’m a fan! Before Christmas I bought the wrapping paper holder with the sellotape holder and cutter thing on either side. Genius!!! It made wrapping actually enjoyable. It was posted to me straight away and arrived within two days.

I seemed to have joined a loyalty club for a tenner by mistake. I rang them and the phone was answered almost immediately by a lovely woman who put a refund through immediately.

Grossmama Fri 31-Jan-25 22:47:28

I occasionally browse on this website for ideas. When I see something I like I find it on Amazon. There i often find more details and can read independent reviews. Often the price is lower and as a prime member I get fast and free delivery. I can trust that returns are easy and refunds immediate.

MissAdventure Fri 31-Jan-25 18:13:31

I got some stay fresh bags,after reading about them on here.
I got mine from Ebay, really cheap, but they,seem to work.

grandmaz Fri 31-Jan-25 18:11:22

I’ve bought the stay fresh bags which are a real godsend to prevent fruit and veg going off before you have a chance to use them. Also the rubber broom, another great buy. And finally the latest bobble remover which is rechargeable and works much much better than any of the many disappointing ones I’ve purchased from various places over the years. Delivery has always been prompt, so I’ve got no complaints whatsoever.

MayBee70 Fri 31-Jan-25 17:52:20

Zaran

Beesh

I am particularly interested in the “Slice and dice” (which is a more convenient size than my food processor) and will be great for salads. The “Miracle melt” also looks useful as I hate defrosting food in the microwave. Has anyone purchased either of these items?

I have purchased a few things from them. Not all as great as they looked. But customer service is excellent. The slice and dice is great, I loved making salads with it. It won’t handle any fibrous veg, or spuds. But good with tomatoes, cucumbers, onions etc. However, be very careful, I managed to crack the clear container, by not quite having the ‘hinge’ on the top set properly. At least I think that’s what I think I did! I replaced it with a more expensive German “V” slicer, and thats much more versatile and robust, but gives shreds and slices rather than the nice cubes that go straight into the container. (The whisk thing they sell is not as good as a normal whisk, and the sit on cushion is horrid, and useless.)

Yes. I bought the cushion, too, and it doesn’t help at all.

MissAdventure Fri 31-Jan-25 17:37:44

I think I'd look, then try to find s cheaper alternative.
Not that I 'must have' anything else, anyway.

Suspiros Fri 31-Jan-25 17:24:54

I bought the Total Toilet that you put in the cistern and is supposed to keep your loo clean and germ free for ‘up to 2000 flushes’. It lasted 2 weeks. I complained. They said it must be faulty and sent me another one. This one lasted nearly 3 weeks in an en-suite that is only used night and morning by one person. So a maximum of 100 flushes. 5% of the advertised amount. Total Toilet is Total Rubbish. I intend to avoid this company in future.

GrauntyHelen Fri 31-Jan-25 17:23:39

Im a frequent customer and have been pleased with most items I particularly like the mould magic the collapsible food storage boxes and the defrosting board

Zaran Fri 31-Jan-25 17:18:52

Beesh

I am particularly interested in the “Slice and dice” (which is a more convenient size than my food processor) and will be great for salads. The “Miracle melt” also looks useful as I hate defrosting food in the microwave. Has anyone purchased either of these items?

I have purchased a few things from them. Not all as great as they looked. But customer service is excellent. The slice and dice is great, I loved making salads with it. It won’t handle any fibrous veg, or spuds. But good with tomatoes, cucumbers, onions etc. However, be very careful, I managed to crack the clear container, by not quite having the ‘hinge’ on the top set properly. At least I think that’s what I think I did! I replaced it with a more expensive German “V” slicer, and thats much more versatile and robust, but gives shreds and slices rather than the nice cubes that go straight into the container. (The whisk thing they sell is not as good as a normal whisk, and the sit on cushion is horrid, and useless.)

MayBee70 Fri 31-Jan-25 17:05:28

Lizzsalsa

I totally agree. They sent me a new table and it wasn’t any better. Total rubbish. Went in the bin along with the other one. I have their Nana’s secret which is quite good and a couple of other things which I looked up for similar on Amazon and a lot cheaper. Had to unsubscribe as couldn’t stand all the emails absolutely inundated.

I couldn’t even give mine to a charity shop for fear of someone using it and hurting themselves. I’ve found much better tables on the internet. I just wanted something for the grandchildren to draw on or eat off but it could seriously hurt their little legs. It was because I bought the tables ( which I’d been planning to buy for ages) that I ended up buying lots of other things that weren’t very good. I had such faith in them because of the mould magic.