I have found banks extremely helpful as they have bereavement teams, staffed with kind people.
But trying to sort out subscriptions is difficult. Most are online and it is so hard to speak to a human being if there is a query or a problem,
Eg Amazon, Ancestry.
I eventually got through to someone at Amazon who said there was no account, even though the credit card bank had told me to contact them to cancel it. Ancestry refused a refund even though DH had died two months into a year’s subscription.
Some companies I have just given up on. They won’t get paid of course as the bank accounts are frozen.
Any good or bad experiences with companies on bereavement?
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