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Has your kindle changed recently?

(39 Posts)
NotTooOld Mon 18-Oct-21 23:09:07

I know computers are always changing without telling us but recently my Kindle Paperwhite has undergone a change both in layout and in the way it operates. There never used to be a drop down menu from the top middle, for example. It took me ages to locate the 'go to' button today. Another thing, it is much harder now to delete a book you have read or a sample you don't want to read. If I delete a book it does not always go away, or if it does, it comes back and I have to delete it again, sometimes three of four times. It never used to be like this. There is one good thing though, Sometimes when I delete a book a message comes up telling me it is eligible for a refund and would I like one? Of course, I say yes (even if I've read the whole thing) and I duly receive a credit on my card statement. Now why is that happening? Is it just me?

Pepper59 Wed 13-Apr-22 10:22:45

Floradora, I would never take a refund on a book I have read, it's dishonest.

MiniMoon Wed 13-Apr-22 10:50:48

My kindle fire is ancient. It kept losing my books. I tried the fixes that Amazon suggested but none of them worked. I've given up on it and now have the kindle app on my tablet, which is much better.

Elizabeth27 Wed 13-Apr-22 11:05:37

Yes, and I don't like the new layout.

M0nica Wed 13-Apr-22 13:59:23

My Kindle decided to put all my books into collections of its own choice, which would not be mine. I like collections to be by author. Kindle prefer to do it by some aspect of the subject or character, so all my Peter Winsey novels are in a collection called'Peter Wimsey', but everything else Dorothy Sayers wrote is under other headings

Lynd1952 Wed 13-Apr-22 16:55:22

I think I may have cracked it! It seems that you have to move your books into your collections from the library and not from the homepage. Apologies if this was obvious ? ( it had me stumped)

Madgran77 Wed 13-Apr-22 17:12:13

I am fed up with my Kindle update. I just don't find it as user friendly as it used to be! Don't know why they have to make changes to perfectly good systems!! Grrr!

Callistemon21 Wed 13-Apr-22 17:49:43

My very old Kindle was really simple to use but I was given a new Paperwhite about 12 months ago.
It took a bit of getting used to and I much preferred the old one but just when I was getting used to it, the layout changed and it is not user friendly.

The last two books I ordered were proper hardbacks but they're more difficult to read in bed and, if you drop off, can suddenly land with a crash.

rafichagran Wed 13-Apr-22 17:57:24

The formats of my paperwhite has changed too.

Madgran77 Wed 13-Apr-22 18:54:04

I agree it is not user friendly Callistemon

Scribbles Wed 13-Apr-22 19:56:44

I just got a new Paperwhite this week and I don't like the home page layout at all.
I have a Kindle Voyage which I love but it's 6 or 7 years old and was beginning to get a little cranky - battery doesn't hold its charge for long, keeps disconnecting itself from the WiFi and won't reconnect, telling me my home WiFi is not a supported network. I tried rebooting the modem and the router as well as the Voyage but it makes no difference so I thought it was time it got relegated to "emergency spare".
I am now wondering if the problems have been caused by the most recent update.
Something I really dislike about the Paperwhite is that the screen is 0.8inches bigger than the Voyage and it is just too wide to sit comfortably in my palm to read one-handed in bed. My hands aren't especially small so it must be a real pain for petite people.

Littleted62 Thu 14-Apr-22 13:20:06

The latest Kindle update seems to be universally disliked, hopefully they'll take people's feedback on board feedback the next update.

With regards to refunds I don't understand why some people think it's acceptable to read a whole book and then return it to get your money back. That's just wrong, it's depriving authors and publishers of an income, it's downright dishonest. If you want to read for free, use the library.

Callistemon21 Thu 14-Apr-22 14:55:29

I have returned two books recently as I only just realised I could do that but did it promptly within a day after reading the first two pages then realised they were really not for me.
Both had good reviews but people get paid to review them.
They were Mills and Boon type claptrap, not well researched historical novels.

It's wrong to read the whole book then get a refund.

dustyangel Thu 14-Apr-22 15:06:40

Another one who doesn’t like the latest kindle update but I doubt if they will do anything about it however many people complain.
On the other hand I’ve found them reasonably easy to contact for advice, although the last time I did it I had a comment back saying “didn’t you have this problem a year ago?” Well, probably but as I can’t remember what the solution was I need advice again!