I'm so sorry Kate54 what a tragedy for your son and for all of you.
I agree the whole industry needs an overhaul and more monitoring. The CQC are doing a poor job.
When Local Authorities ran services there was much more accountability and training for the staff etc. Now profit comes before everything.
My condolences to you at what must be such a difficult time. 
Locked room for breakables when grandkids stay?
What was directly across the road from the school you went to?
