This is a long tale, so I'll apologise in advance and hope that someone can give some advice please.
Just over a week ago we moved my Mum from one care home to another. The care home she was in was super expensive and we didn't feel she was getting the care she was paying for. They told us she needed nursing care for hoisting which we later found out was not the case in most homes. Added to that was the fact that her money was running low (she has been paying for care for 3+ years now mostly 24 hour live in care) and her house has not yet sold. Once her house is sold we have told her she can move to whatever care home she wants. Mum was always critical of the care she received (long waits for the commode, unacceptable food) so the move was with her consent.
The new home is not an all singing all dancing cruise ship style home, but it is £900 cheaper a week and in the same city I live and where she comes from. In her first week she's been to see a singer, had her hair done, had a bath and her new GP has been to introduce herself. All things that didn't happen in her previous home for quite a while, in fact she only had one bath in the nearly 6 months she was there. Her room is bright and airy. Mum cannot walk so she does spend the majority of time in her room and she refuses to go to the dining room for meals (this was the same in her previous home).
One major issue is that there is no landline which Mum likes to use to ring us and complain. The mobile phone signal is not great, so we've got her a smart phone and she's on WhatsApp. This is taking some getting used to, even though I've typed and laminated instructions which she can work through step by step. Overall I think this is one of the major issues for her but I'm not sure.
Someone has visited everyday except one since she's been there, so 9 out of 10 days she's had a visitor, either me or my brother.
I should say that she's not an easy person to deal with, she can be very awkward and demanding. She had been horrible to me earlier in the week and my brother went to see her yesterday and she was absolutely vile to him. She went on a rant to say that she hated all the staff and made some racist comments that he picked her up on. I have never heard her make racist comments before so this is completely out of character. The staff at both homes have been from all over the world and the same with her previous live in care.
My husband and I wonder if this could be the start of dementia, my brother thinks she is just being plain nasty and is now saying that he won't visit if this happens again. This will leave me and my youngest son as the only visitors she will get and tbh I don't really want him to have to experience her like this.
What do I do? We could look into moving her again but it's such early days and we don't have the two years fees in cash that many homes want without her house being sold. It is currently sold subject to contract but we are very early stages so will be a minimum of 3 months. I also think that wherever she went would not be up to her standards.
When she moved in the Manager said to give her at least 2 weeks to settle in which I 100% agree with, but I am worried in the meantime she will now be rude/racist to the staff. I haven't met any staff who I don't like, so the fact that she says she hates all of them seems very strange.
Any ideas of what I should do now? Should I speak to the Manager tomorrow, or wait until she's been there 2 weeks. There is nothing specific that really warrants speaking to him, as far as I can see the care has been good so far. Sorry for the long post but this care journey has been going on for over 3 years now and it's really starting to affect my mental health.
What were your dream names for your kids when you were growing up?
