It's very kind of you. anno and I have spent quite a bit of time with Carol, but we also know what's going on behind the scenes and there are some very active Gransnetters, Mumsnetters and others who are linked in to the support group, who are up at the crack of dawn, busy bombarding everyone they can think of with requests, instructions, suggestions, translations into French and a flea in their ear to get Carol's plight noticed and acted on.
I just happen to be knocking about on here and am able to update with news. They're the ones with their heads down, working away to get results. If I name them, I'd be bound to miss a few names and be kicking myself. As the old cliche goes....they know who they are 