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How can they do this to people

(86 Posts)
Sar53 Thu 02-Jul-20 14:44:56

I haven't seen my eldest daughter and family, SIL and three granddaughters since February. They live about a three hour drive away. A couple of weeks ago my daughter told me that they had booked a night in a local hotel to us, part of a big chain, for the Saturday after next. They would arrive Saturday morning and go home Sunday afternoon and we would spend time together, mainly outdoors. Everyone was really looking forward to seeing each other and making plans.
Yesterday lunchtime my daughter received an email from the hotel saying that they were not now opening. There are two hotels near us, part of the same group and neither were opening. No explanation was given.
As there are five of them they need two rooms and all that are available locally are incredibly expensive just for one night.
To say we are all disappointed is an understatement.
The journey to them and back in one day is just too long and tiring for any of us and my DH and I are not keen at staying in a hotel just yet.
I think my daughter will be sending a very strongly worded email to whom it may concern. I'm sure that they are not the only family that are unhappy.
I don't understand how they can say they are opening, take bookings and then suddenly decide to shut up shop again.

Summerlove Fri 03-Jul-20 17:01:05

How disappointing.

I think this is something we all need to be aware of going forward. Nothing is set until after we have done it!!

MawB Fri 03-Jul-20 17:04:45


What a fuss about a hotel booking. We're all having to wait to see our loved ones and just be patient. Having an appointment for a year ahead for surgery is unbearably cruel.

Oh dear, a little sympathy and understanding might have been welcome here.
Yes, we may all have our particular mountains to climb but it does not lessen the disappointment to know that worse things happen at sea.
I am sorry you are having to wait a year for surgery but I hope your own disappointment is bearable.

Canklekitten Fri 03-Jul-20 18:14:38

For gods sake get a grip ... we're in the middle of a pandemic ... unprecidented times!! I'm sure you're disappointed but its really not worth getting your knickers in a twist about!!

Hetty58 Fri 03-Jul-20 18:23:49

My youngest daughter and family live a three hour drive away. She is planning to visit 'the garden' for a night or two and they're bringing all their own camping equipment, including a camping loo. They'll have use of the garden hose but won't come indoors!

Sar53 Fri 03-Jul-20 19:46:26

Mawb thanks for your recent comment. I honestly wish I hadn't started this thread.
I am totally aware that we are in the middle of a pandemic and that everything is fluid. I totally understand that some people have far bigger problems to overcome and that there are many of you who haven't seen your families for many months.
My point was that the hotel took the booking and we were all looking forward to seeing each other and then two weeks later that was taken away.
We are now looking for somewhere to meet up that is about half way between us.
Canklekitten I was not getting my 'knickers in a twist', just saying how disappointed I was.
I send my best wishes to aĺl grans who haven't seen their children or grandchildren for many months. I hope we all get to give them cuddles in the not too distant future.

NotAGran55 Fri 03-Jul-20 19:51:50

Could you go to them and stay overnight (or longer ) if your home is too small to accommodate you all ?

Daftbag1 Fri 03-Jul-20 21:34:15

Just a thought, might be worth checking camp sites, many have serviced caravans or tents that may be available

JenniferEccles Fri 03-Jul-20 22:38:04

Some rather harsh comments on here.
Obviously Sar53 is aware that medical treatments have been cancelled for a lot of people but this is not a ‘who’s suffering is worse’ competition.

Anyone would feel disappointed that a planned family get together has hit a problem but I’m glad you will get to meet half way which is probably the best compromise.

FarNorth Sat 04-Jul-20 01:58:58

The title of the thread "How can they do this to people" and the mention of a very strongly worded email both suggested outrage at unreasonable treatment, rather than disappointment.
That's why people thought you were over-reacting, sar53.

Hithere Sat 04-Jul-20 03:39:07

Nothing was taken away from you

If you still want to meet, despite the risk, you can make other arrangements

The hotel cancelling the reservation is not personal at all.