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So frustrated

(65 Posts)
BlueBelle Thu 20-Aug-20 16:44:04

Does anyone else ever have password trouble that ISNT their fault Every time I try to do anything with EON it tells me I have the wrong password although I ve got it written down in front of me It happened again today so after a number of attempts I gave in and signed to change my password Got the email back so off I go Write in a totally different one with all the necessary capitals and numbers etc you have to do it twice then press go message comes up “your second password is different to the first” I check oh no it’s not so I do it again and again and again ten times and it still tells me I ve not written them the same but I HAVE
I ve changed password three times now and it’s the same message every time I really am not stupid I promise I have put the SAME password in twice
Uggggggg save me from myself

allsortsofbags Sat 22-Aug-20 10:40:33

Oopsadaisy grin grin love it

Blinko Sat 22-Aug-20 10:36:16

I've found Octopus is really easy to get on with. No hassle at all. That's our energy company, btw.

Roses Sat 22-Aug-20 10:33:55

I too have found Bulb to be hassle free

Rumpunch Sat 22-Aug-20 10:33:35

KerryS

Oopsadaisy! Made me laugh so much! Never mind road-rage, computer-rage is worse!!
I've had all your experiences too, but the one that really got my goat was when asked to type in my name, and it repeatedly told me I had spelt my name incorrectly!! I even checked my username, just in case it had initially been spelt wrong, but no! I gave up in the end!

I've had the problem about my name too but the worst was a problem with my date of birth.
I am an added user on one of OH credit cards and it kept telling me everything was wrong. They wouldn't speak to me - obviously- but when hubby got home they had a long chat going through goodness knows what. They asked him for my date of birth and he told them. They said - thats what your wife keeps putting in and it is wrong! He went mad. After much goings on they finally admitted that they had my year of birth down as 1901! Which made him married to a woman 51 years older than him!

stillaspringchicken Sat 22-Aug-20 10:24:38

I use Lastpass, a password manager - that way the only password I need to remember is the one for that

ayse Sat 22-Aug-20 10:14:02

Technology has gone mad. It’s all so frustrating. I’ve not been able to use my Microsoft account or Skype for years! They ask questions such as when did you last use it etc. Technology does not make life easier.

I too make a note but only I know where.

KerryS Sat 22-Aug-20 10:01:41

Oopsadaisy! Made me laugh so much! Never mind road-rage, computer-rage is worse!!
I've had all your experiences too, but the one that really got my goat was when asked to type in my name, and it repeatedly told me I had spelt my name incorrectly!! I even checked my username, just in case it had initially been spelt wrong, but no! I gave up in the end!

libra10 Sat 22-Aug-20 09:49:14

I use Roboform, a password manager.

The software stores most of my passwords and never lets me down. There is a yearly subscription, but you can use LastPass as a free alternative. Here is a link - sorry it's such a long one. You can also find if you search Google for lastpass,

www.lastpass.com/get-premium?ds_rl=1278088&ds_rl=1278088&gclid=Cj0KCQjwhIP6BRCMARIsALu9LfnM5ozSUHjVMuqd62l49ARw3qX32xqK8NB0S-lkuTNm4UeVxfMeS4AaAmt-EALw_wcB&gclsrc=aw.ds

Riggie Sat 22-Aug-20 09:44:08

My gripe is when you sign up to somewhere new or to change a password and have gone through all the retyping because they're not the same and finally they match ......and you get a message saying they dont march the required format!! Please tell us the format upfront!!

polnan Sat 22-Aug-20 09:42:59

Passwords,, the whole world has become addicted to Passwords! I hate them

PipandFinn Sat 22-Aug-20 09:41:34

seacliff

Have a computer they said, you will save so much time.......

Now I know where I'm going wrong....?

HootyMcOwlface Sat 22-Aug-20 09:41:02

What about when you then go to change the damn password (or try to) and you change it to what you thought you used (but been told it's incorrect) and the message is you can't have that as you used it previously!

MerylStreep Sat 22-Aug-20 08:28:57

I asked my step daughter about this problem. She 'builds' websites and tests new websites to make sure they're working properly.
She explained that a lot of companies don't have their full staff in yet or have let a lot of people go.
The result of this is: a lot of websites aren't being 'serviced' as they would be.

MissAdventure Fri 21-Aug-20 22:29:01

I can very highly recommend Bulb as an energy company.
They do all the work and just email me to keep me up with what's happening.

JuneRose Fri 21-Aug-20 22:27:16

I find the smaller energy suppliers so much easier to use, both online and when phoning. Their websites are much more user friendly and they answer the phone within a few rings. I'll never go back to the big suppliers.

Elrel Fri 21-Aug-20 22:11:46

I waste so much time trying to use passwords, some seem to need changing each time I try to log in. Then the ‘saved’ new password doesn’t work next time.
So many times I’ve given up attempts to buy online or donate online. I guess what I gain by not spending is more than balanced by the stress and frustration of being among the many who find online efforts too often failing. I feel better reading these posts, tears, swearing and all, so familiar!

Peardrop50 Fri 21-Aug-20 21:58:55

Oopsadaisy that's hilarious.
Most of my passwords begin ffs for obvious reasons.

merlotgran Fri 21-Aug-20 21:40:02

It's not far from the truth though is it?

I keep my passwords written down in a notebook and only DH and DD know the whereabouts. If I'm asked told to change my password I daren't write it down in the book until I've gone through the procedure with a pen and scrap of paper to hand.

I try choosing a password which is the same but with a different upper case letter - write it down.

That's not enough so I change the numbers - write it down.

Stick in an exclamation mark and we're good to go - write it down.

Now I can risk writing it in my little book quickly before I lose the piece of paper and forget all the changes.

It's then a nail biting procedure the next time I try to access the website otherwise I've got to go through the whole parlaver again.

annep1 Fri 21-Aug-20 21:24:16

?? Oopsadaisy

maydonoz Fri 21-Aug-20 20:37:47

Oopsadaisy, I've just been tearing myself up laughing at your password post, my DH was worried and was calling from upstairs to see if I was alright, he thought I was choking or else! Thanks for that.

annep1 Fri 21-Aug-20 19:10:30

I've done that too * Seacliff*. It does relieve the stress.

merlotgran Thu 20-Aug-20 20:34:53

grin Oopsadaisy

Oopsadaisy4 Thu 20-Aug-20 20:26:24

Trying to choose a password

BlueBelle Thu 20-Aug-20 19:36:10

Thanks cornergran I ll start again tomorrow and try that I can’t manage any more today my patience has left me for today

cornergran Thu 20-Aug-20 18:56:28

If it helps BlueBelle accessing EoN has been known to reduce me to incandescent frustration. Since I changed my log in to my account number rather than my email address it seems to work. Might be worth a try.