Tesco stopping letting customers have tray liners

Never heard of tray liners either,unless it's a fairly new thing,as i haven't had any deliveries for a long time,i just usually go myself now

henetha

Thankyou teacheranne. I have a click and collect this afternoon and am dreading it. I think my worry is that I will get flustered. So I will try not to, I will take my time and do the best I can.

Thinking about it all there is something that I learned about years ago that does not seem to be widely known about.

The Yerkes-Dodson law.

en.wikipedia.org/wiki/Yerkes%E2%80%93Dodson_law

So in the context of this thread I consider that whereas unloading the shopping takes around 20 minutes when the tray liners are used that it could take longer if there is a Tesco delivery driver waiting for me to finish, no matter how patient he or she might be, because I might feel under pressure as I know that they have a round to complete and delay could cut into their lunch break, and I might get dithery or clumsy due to trying to hurry. Also, sometimes, if the weather is cold or my back aches I might ordinarily take a break for 15 minutes or so and then return to the task, what would I do if a driver is patiently waiting and my back starts to ache?

So I have decided that no way is this CUSTOMER going to unpack the shopping while a younger, stronger person stands watching and waiting.

Before the pandemic, they were not so busy and they would hold the trays one by one at waist height and I would gently unload and we would chat.

But now they need to stand back.

So it will be boxes on the doorstep and a request to put my food in one box and everything else in the other box and I will get it in later.

If they insist that I do it, then cross that bridge when it happens.

It is not the driver's fault, but it is not the CUSTOMER'S fault either.

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kircubbin

kircubbin2000

5 pages about tray liners which most of us have never heard of!
Good trolling.?
No clue what they are.

It is not trolling.

For those of us who are affected it is a very serious issue that constitutes a threat to our personal food supply infrastructure.

Tesco delivers groceries to people by packing the groceries in trays. But those trays, about 3 foot wide by 2 foot by about 6 inches high are rigid plastic and the delivery driver takes them back.

Some years ago now, groceries came in disposable plastic carrier bags. Then there was an option to have bags or not, with bags being 40p per delivery. Then the option was removed. That was all before the pandemic. Customers either had delivery to the door or to the kitchen as they chose.

When the pandemic arose, and grocery was deposited on doorsteps with the door shut, the bags were reintroduced. After around six months, bags were replaced with tray liners, one for a whole tray. Flimsy, floppy things but they did the job, the driver would pick up the whole tray liner and its content and place it on the doorstep. Later these became optional, 40p per delivery to have them. People made their choice for each order. Fine.

Now the plan is to stop using tray liners for orders placed on or after 19 April., though honouring those placed before 19 April. However, it may be that altering an order even just to add one item after 19 April on an order placed before 19 April will reset it as if ordered after 19 April.

However, from this thread it appears that in at least one delivery the change has been brought forward without prior notice.

It could be that it will all work out and that if I place boxes on the doorstep that the driver will put the food items, one by one, into the boxes, carefully, doing their best to put lighrter stuff on heavier stuff.

Or do something else. Like tipping it in.

Or refusing.

Most delivery drivers are very helpful and do their best to do a good job. I used the word 'most'. Yes.

Kircubbin it’s not trolling, the OP has made a number of further posts. Plus we’re all now educated about tray liners and even have a photo someone kindly put on here! Of course, none of us will ever see one now Tesco has discontinued them, but never mind.

We weren't expecting there to be no liners yesterday and as I said everything was in pallets loose. I think we had 6 pallets. The driver stood back. We just grabbed everything and put it on the floor in the hall. It wasn't ideal but it took less than 5 minutes. Now that we know, we'll be ready with bags or boxes.

Kircubbin you don't know what trolling means
It's really not a good idea to accuse someone of it, especially when it is a perfectly innocent and above board thread.

Cont. that you admit that you haven't even read!

5 pages about tray liners

Change your settings then it will be only 2 pages!!

I had a delivery today.

The experience of Kate1949 put me on awareness that it might happen, so I put three tray liners from previously ready so that if it did I could offer to put them out so that the delivery driver could put the shopping in them.

In the event the delivery was as normal.

I intend to have boxes ready next time, just in case. Though not put them out unless needed.

I put Kate1949 in bold as that appears to be the convention when referring to someone else. I used an asterisk before and after. Is that how other's do it?

Yes ElderlyPerson that's how it's done.

Tizliz

It is strange how colds are still very common. My oh works for himself, I deal with the grocery deliveries, he goes to the garage every fortnight for fuel. It is quiet and he is careful not to touch anything, lots of hand gel afterwards but he still caught a bad cold.

I am not a clinician, but I heard a supposed reason for this some years ago.

There was an old saying that if someone got caught in the rain then they would get a cold.

As people learned about virus infection this became regarded as an Old Wives' Tale.

However, it appears that there may be truth within it.

The idea being that the virus is very widespread and is habitually in many people's noses. However, the body's immune system keeps it at bay in a continuous battle. If someone gets a bit chilled as in a heavy rain, the immune system becomes temporarily a bit weakened and the cold virus gets a foothold.

Thank you Kate1949

The people I feel sorry for over this is the drivers and the dotcom manager's in the stores. Whenever things have gone wrong the dotcom managers have been very helpful. For example in the shortages last spring.

They are stuck in the middle. I am sure that they want to do a good job but if their boss behind a desk at head office tells them no more tray liners and yet a number of customers are having problems because of it, then it places them in a position of wanting to provide a top quality service but not being allowed to do so.

Yet their boss is not my boss.

I am wondering if the Equality Act 2010 might be relevant to all this.

Also the Human Rights Act. I know that the Human Rights Act applies to the State and I remember an issue arose some years ago about whether the Human Rights Act applied to people in a care home run by a private company where the resident was being funded by a Local Authority under contract, given that the Local Authority is subject to the Human Rights Act.

I don't know the outcome of that.

However, it got me thinking that as Tesco is a company registered under an Act of Parliament made by the State, can the State generate a company without the requirements of the Human Rights Act applying to the company.

Recently there was a legal ruling in the High Court that veganism is a protected belief within the scope of the Equality Act 2010. The case arose because someone went to an Employment Tribunal claiming unfair dismissal for expressing vegan views. The Employment Tribunal did not know whether veganism, which is not a religion, could be regarded as a belief in the terms of the law over no discrimination for belief, so asked the High Court for a ruling on it, not about the case before them, but on whether veganism is a protected belief. The ruling is that it is.

It occurs to me that Tesco senior management ought to have exemptions for extreme situations.

The law does.

Three I know of.

Marriage Law going back to at least 1947 is very specific about where a marriage can take place. However, there is discretion given to a registrar if either or both of the people to be married are housebound or in hospital.

There is a law requiring a taxi driver to accept a guide dog accompanying someone. However, if the taxi driver is allergic to dog hair an exemption is allowed and a notice is displayed in the taxi cab window.

Plastic straws are being banned. However, it emerged during a consultation that some people for medical reasons cannot drink from a cup or a glass and need to use a plastic straw. So plastic straws can be obtained at pharmacies. I am not sure, but it might be that restaurants and cafés can make them available but thy must not be openly displayed.

You know the virus is getting to people when... they talk about bits of plastic.

nanna8

You know the virus is getting to people when... they talk about bits of plastic.

Never have requested tray liners but they did exist
Have delivery to a fine art now driver puts crates just inside door we then take crate to kitchen worktop unload and return crates to driver job done

Kate1949, could you clarify please how you got the shopping in, bearing in mind that there were palettes, plural?

For clarification, before the pandemic there was bagless delivery (not my choice, no choice) and the delivery driver would hold a tray at waist height and I would gradually remove items from the tray. When a tray was empty, the delivery driver would take the empty tray away and get the next tray, and I would unload that, and so on.

So I am wondering how, with social distancing being needed, how the three of you went from tray to tray.

For example, did you close the door and step back some distance and then the delivery driver knock the door after replacing the tray, and then you paused to allow the delivery driver to move away, then opened the door again?

How much social distance did the delivery driver provide in practice? 2 metres seems an inadequate distance to me.

ElderlyPerson Were you born in 1943? You remind me of a former acquaintance of exactly that age.

Sainsbury’s have never used tray liners, as far as I know, and there has been no bag option for ages. It is a right royal pain in the proverbial, but I don’t think it’s a human rights issue by any means.

Oh dear Elderlyperson you sound in overload worry mode
Just put some boxes on your doorstep and let the poor bloke plonk the stuff in then you can do it bit by bit at your leisure without worrying about him breathing
Do you have family or friends who could help with this performance !
Why not have a weekly delivery then you won’t have so much to deal with at a time you don’t sound as if you eat a lot

You have to be able to make changes in this ever changing world

Good grief it’s becoming a legal situation now ....Sue Tesco !!!
By the way you can get straws made of paper, bamboo and I have some lovely metal ones my granddaughter bought me

This is totally bonkers,
I would have thought that for Tesco to have their delivery drivers hanging about on a doorstep for the length of time that it must take for this performance of transferring of items from pallets to customers bags etc would be far mor expensive than initially putting the items in carrier bags and for them to put these on the customers doorstep.
If this is such a huge problem and causing such anxiety I would suggest changing the shop to Ocado who arrive with bagged goods and pop them down on your doorstep. It’s an easy job to get these to your kitchen.
Alternatively why not get in touch with an organisation who has volunteers who do your shopping and bring it to you as you need it.

Elegran

ElderlyPerson Were you born in 1943? You remind me of a former acquaintance of exactly that age.

Elderly Person

I recommend that you place bags, small crates or even cardboard boxes just inside the front door and ask the Tesco delivery person to transfer your shopping (which doesn't sound like a huge amount) into your containers for you while you stand well back.

We unload ours straight from the crates into our bags as I mentioned above.

You can then unpack at your leisure.
I could not lift those tray liners if they were full of food.

We have found all the delivery drivers (Tesco and Waitrose) to be very cheerful, helpful and obliging.

Elegran sorry, I didn't mean to quote your post.