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Marks &Spencer. No bags

(36 Posts)
Lilypops Sat 30-Sept-23 09:14:18

I had a txt this morning to say my order is ready to pick up from the local food hall, but as their policy now is to save on plastic , my order won’t be in a bag but to bring my own,
I understand the idea , to save on plastic bags to save the environment , but the idea of them handing over my goods unwrapped in front of everyone , especially clothing , underwear , is not something I am happy with ,
Any thoughts ??

Calendargirl Sat 30-Sept-23 09:16:57

I keep a few really good new carrier bags to put clothing in when I buy anything. Keep them just for that.

Oreo Sat 30-Sept-23 09:18:44

I think it’s a bloody cheek tbh on their part.Any clothes that you buy should be put into a bag, who wants to carry six pairs of new knickers if you go without your own bag?Why can’t they make compostable bags to give shoppers? It suits them that’s why, it’s cheaper not to provide free bags.

aggie Sat 30-Sept-23 09:21:30

I always have fold up bags in my handbag , the assistant puts my goods in for me , no flaunting of knickers happens
I hate plastic bags

Harris27 Sat 30-Sept-23 09:23:08

I picked up knickers last week from the store and they were in a black plastic bag must be new thing? Step too far?

Harris27 Sat 30-Sept-23 09:24:21

Yes I’ve got a small foldable bag I keep in my handbag too must remember to keep it with me now.

Oreo Sat 30-Sept-23 09:34:09

Not everyone remembers to keep folded bags about their person when going out😄
Also, many times you don’t know if you’re going to buy something.
For those poor unfortunate bagless people then a company who supplies compostable bags at the till would be a company who actually cares about the customer.I won’t hold my breath.

MerylStreep Sat 30-Sept-23 09:36:33

Oh no. The thought that someone might see that you buy knickers and bras 😱 It doesn’t bear thinking about.

GrannyGravy13 Sat 30-Sept-23 09:45:30

If you have forgotten to take a bag or do not keep one in your handbag (I always have at least one in my handbag, usually more) M & S sell reusable bags along with plastic bags for life

Anything that cuts down on packaging is good as far as I am concerned.

Chestnut Sat 30-Sept-23 09:52:27

I remember 30 years ago shops insisted you have the goods in a bag and I always refused! So I've been taking my own bags ever since and I can't see what the problem is. Just take your own bags.

NotSpaghetti Sat 30-Sept-23 09:58:33

GrannyGravy13

If you have forgotten to take a bag or do not keep one in your handbag (I always have at least one in my handbag, usually more) M & S sell reusable bags along with plastic bags for life

Anything that cuts down on packaging is good as far as I am concerned.

Do they really still sell bags for life?

Bella23 Sat 30-Sept-23 09:58:40

Not picking up from the shop but I had a home delivery yesterday. Not only have they raised the amount you have to spend for free delivery they had reused the bags from another customer who hadn't opened them carefully the garment had been all creased and luckily didn't fit so I stuffed them back through the hole in the inner bag and plastered the outside one up with sellotape.I wouldn't like to be the third to receive it.
DH did our food shopping , bought a bag for life it is made from strong paper and doesn't fold up like plastic ones did.
They need to watch what they are doing or their sales will fall again.
A friend went to our nearest clothes store and wanted to ask about a different size, she could not find an assistant anywhere and the tills even for clothes were self-service, knowing how people abuse these tills in food shops you can imagine how the clothes ones will be abused a packet of pants dialled a blouse stuffed in own bag and carried out of the shop.shock

DaisyAnneReturns Sat 30-Sept-23 10:01:51

If this is a click snd collect clothes order I seem to remember (from very recently) It does NOT say it won’t be wrapped, just that they don't supply "bags". This is because they would have to charge for them.

I have collected a few things recently and they have all been in wrapping with handles. As far as I am concerned their system is second to none.

If you are lucky enough to have a local store, click and collect is free. Their turnaround on refunds us the fastest I know. Although you can do the whole process of collect and return yourself, by instore machine, there has a.ways been help if you need it.

Some people do seem to look for problems, but take a deep breath and I think you will find all is fine.

Parsley3 Sat 30-Sept-23 10:02:15

I have had this text too but so far anything I have collected has been in a bag. Shops stopped supplying goods in free bags years ago so what's the problem? Do people still go shopping and forget to take their own bags? If you do then just buy one at the till.

wildswan16 Sat 30-Sept-23 10:03:45

If this is a "click and collect" then your item will be wrapped - but not in a bag.

Bella23 Sat 30-Sept-23 10:04:18

Chestnut

I remember 30 years ago shops insisted you have the goods in a bag and I always refused! So I've been taking my own bags ever since and I can't see what the problem is. Just take your own bags.

Fine Chestnut if you take a nice clean bag,I keep some for food shopping and some for meat.
I learned my lesson many years ago when DH turned up at the maternity hospital with my clean nighties and underwear in a bag full of soil.It was the bag I used for the veg shopping much to the amusement of some of the nurses who knew us.smile

eazybee Sat 30-Sept-23 10:05:46

I agree with the poster; it is unacceptable. Paper bags are perfectly acceptable, and one does not want to mix brand new clothing with, say, vegetables in your shopping bags.
Customer service?

maddyone Sat 30-Sept-23 10:10:58

Oreo

I think it’s a bloody cheek tbh on their part.Any clothes that you buy should be put into a bag, who wants to carry six pairs of new knickers if you go without your own bag?Why can’t they make compostable bags to give shoppers? It suits them that’s why, it’s cheaper not to provide free bags.

I agree with Oreo. Lots of shops are providing paper bags now, so why can’t M+S do the same? It’s one thing to take along your shopping bags for the groceries, but quite another to be expected to carry new clothing through the food hall, especially underwear.

Shelflife Sat 30-Sept-23 10:16:55

MerylStreep I am with you there - the very thought that someone might see me buy knickers and bras - well, does' nt bear thinking about ! 😱😱😱
M&S not giving me a bag would not bother me , often have one with me anyway.

DaisyAnneReturns Sat 30-Sept-23 10:17:48

The poster said she was collecting from the Food Hall, not that she was buying food. If she was, I would imagine she would have bags for the food with her.

The email/text does not say the clothes will not be wrapped.

Talk of making a mountain out of a molehill! Some people just enjoy complaining hmm

Rosie51 Sat 30-Sept-23 10:20:02

When you do a click and collect order with M&S the clothes will only be unwrapped if the store you're collecting from had them in stock. Any item in your order delivered to the store from the warehouse will be in a sealed bag. You can bag up any item not wrapped at the counter where you collect it before going through the rest of the shop.

Callistemon21 Sat 30-Sept-23 10:23:20

MerylStreep

Oh no. The thought that someone might see that you buy knickers and bras 😱 It doesn’t bear thinking about.

😁

Surely everyone carries reusable bags with them, if you are picking up food especially.

Broccoli, eggs, two ready meals and six pairs of knickers - it's not something I've ever ordered together.

henetha Sat 30-Sept-23 10:24:10

I'm so much in the habit of carrying a couple of little folding up bags in my handbag now that this is never a problem.
Just remember to put them back in your handbag after use.
It's so easy.

Maggiemaybe Sat 30-Sept-23 10:34:09

It’s something we all need to get used to, and I always have a couple of canvas bags folded up in my handbag. Though the other day I bought quite a lot and filled them both at M& S Food, with more to pack. They gave me a sturdy plastic one, which I assumed I paid for.
The rare plastic bags I get these days do get reused, or given to one of our local market traders who are always glad of them.

Witzend Sat 30-Sept-23 10:34:28

I collected an M&S order the other day and the email did say to bring your own bag. TBH I thought it great that they’re cutting down on plastic - it was no big deal to take my own bag. And I wouldn’t have cared tuppence if it was underwear they were handing over - not even if it was XL granny knickers.
Which it wasn’t.

I’m really surprised that anyone here would object. I have a very prudish elderly aunt who would have a pink fit if any MAN 😱saw her receiving unwrapped knickers (I’m not exaggerating here) but she’s 90 and has always had Funny Ideas anyway,