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I ve abused a robot 😢

(68 Posts)
BlueBelle Sat 11-Jan-25 13:21:30

Today I was trying to renew my home insurance Now it seems virtually impossible to speak to a human, even to do that you have to go through a robot and my poor little robot could not understand my post code I speak very ordinary English I have absolutely no accent at all but every time I told her my post code she got one letter wrong most often saying ‘Y’ when I said ‘E ‘even ‘Eeee’ and then I got ‘that doesn’t match’
We played this game a few times and then I shouted at the poor little thing I didn’t hear her cry but I think I must have hurt her feelings with my frustrations
Have you ever abused a robot 😢

Romola Tue 14-Jan-25 12:26:51

Bluebelle of course you've got sn accent. RP is an accent, just not a regional one. Try Alpha Bravo Charlie etc.
But I know what you mean about the bots. The ones I hate are the chatbots which just send you round in circles.

jocork Tue 14-Jan-25 12:27:31

I once had trouble paying for parking by phone when the app couldn't understand my voicing of my number plate. In the end I got a parking ticket while I was trying to pay. I appealed as I called the parking warden over for help and she admitted she had just ticketed my car. I had to go to a third appeal and wrote them an essay about it, but I could prove I was trying to pay as I had the texts I received on my phone and the parking ticket was issued between the one confirming my registration on the app and the second text which was rejecting my number plate! Huge palaver over an 80p charge! The whole thing happened as the street lighting was so poor that I read the charge as 50p when it was 80p and thought the machine wasn't working when I paid 50p! Some new technology is really not an improvement! I probably did shout down the phone!

Gogo84 Tue 14-Jan-25 12:30:21

One of the funniest posts ever. smile

GrauntyHelen Tue 14-Jan-25 12:32:31

Frequently

knspol Tue 14-Jan-25 12:59:08

I was getting really cross with a person during an online chat, my son pointed out to me that it was a chatbot!

polnan Tue 14-Jan-25 13:00:24

I despair, being quite elderly, and now the media is telling us that Starmer and his gang are going to invest widely in robots.. all I can say is God help us, and I mean that most sincerely!
smile this is another thing I don`t get, how to add smiley here! (smile) ???

polnan Tue 14-Jan-25 13:00:56

{smile}

polnan Tue 14-Jan-25 13:01:33

or???? help!

Cabbie21 Tue 14-Jan-25 13:08:19

Try asking to “ speak to an agent”. That usually gets you through to a human being pretty quickly.

OldHag Tue 14-Jan-25 13:19:51

I frequently insult Alexa smile we bought her to save us work, we get her to do jobs like putting on the kettle or switching on the lights, but all too often she says 'Sorry, I don't know what to do with that instruction', winds me up something chronic! lol

Indigo8 Tue 14-Jan-25 13:23:05

polnan

I despair, being quite elderly, and now the media is telling us that Starmer and his gang are going to invest widely in robots.. all I can say is God help us, and I mean that most sincerely!
smile this is another thing I don`t get, how to add smiley here! (smile) ???

Scroll down and look at the left hand side below find 'Smileys' heading which explains it all.

I am relieved to find somebody else who is as averse to robots as I am.

ReadyMeals Tue 14-Jan-25 13:37:47

Whiff

I shout at robots all the time but I still don't get to speak to a person.

But there are human robots that treat people like dirt funny enough they tend to be in government departments

The last two government helpline people I dealt with were so friendly and helpful I almost jumped in shock! I hadn't been expecting it.

Grandmagrewit Tue 14-Jan-25 13:51:13

If anyone wants to watch a very funny sketch about difficulties with voice recognition, just Google "Two Glaswegians in a Lift - Eleven" and watch the YouTube video - absolutely hilarious. Even my Glaswegian husband was amused!

Nannan2 Tue 14-Jan-25 13:55:20

After 3 goes i ussual say " Oh for God's sake" but more under my breath, but it hears and replies "sorry i didnt catch that"😂

Nannan2 Tue 14-Jan-25 13:58:01

Yeah the smileys on here dont work for me either i have to add them from my phone

Tizliz Tue 14-Jan-25 13:58:05

Grandmagrewit

If anyone wants to watch a very funny sketch about difficulties with voice recognition, just Google "Two Glaswegians in a Lift - Eleven" and watch the YouTube video - absolutely hilarious. Even my Glaswegian husband was amused!

This is really good, watched it a few times.

Margiknot Tue 14-Jan-25 14:05:39

Oh -robots drive me wild! Computers behaving badly too. Once I was alone getting very frustrated with a telephone robot - shouting in case getting loader helped- when may husband returned- rushed up the stairs expecting an intruder and murder scene - I sounded so panicked! No only a machine that could no5 understand my voice!

Chicklette Tue 14-Jan-25 14:28:19

Reminds me of a few years ago when I lived somewhere where my postcode ended 8EG. I got stuck talking to a robot who kept repeating “8 for example” 😂 It was very funny but hugely frustrating. I did try saying “Echo Golf” but it wasn’t recognised.

NonGrannyMoll Tue 14-Jan-25 14:37:36

I get that reaction every time I say the 4-digit number the credit card security-checker asks for on the phone. The instruction is "Type it in or say it" but it has never recognised my spoken numbers. It's not as if I'm not speaking plain English. If their gismo can't understand every accent in the UK, why use it? I'm a Londoner with an accent that's been around for quite some time (understatement). Gor, strike a light, guv, yore avin a larf, intcha?

NonGrannyMoll Tue 14-Jan-25 14:41:53

ReadyMeals

Whiff

I shout at robots all the time but I still don't get to speak to a person.

But there are human robots that treat people like dirt funny enough they tend to be in government departments

The last two government helpline people I dealt with were so friendly and helpful I almost jumped in shock! I hadn't been expecting it.

Thanks for the support. My husband (who worked a phone desk for the Tax Office) will appreciate it when I tell him. The general public seems to think that people who answer phones are fair game for a blitz of venom and bad language. They're only trying to do their jobs, people, and if you haven't paid your tax you should be ashamed, not self-righteously entitled!

Allira Tue 14-Jan-25 14:57:35

I had to prove I was not a robot the other day before I could access a website.
Unfortunately I failed and was banned from looking at the site (just an auto-sales site, nothing odd!). The message said I'd done the puzzle too quickly.

I Am A Robot 🤖

Neilspurgeon0 Tue 14-Jan-25 15:46:58

That’s the way Avaline. Always be very difficult to understand, play hard to get - then the powers that be get the message that they really NEED to continue to employ humans. I am notorious for ‘f&£:;g up’ bank, insurance, travel any robots - pressing Zero several times when you only have numbered options often drops you to a human too.

Elegran Tue 14-Jan-25 15:50:15

Apparently robots are such clever-clogs that they only take nano-seconds to solve those "select all pics with traffic lights in them" tests. Human beings take longer.

Alison333 Tue 14-Jan-25 16:17:17

My DH has a proven method for getting from robot to human. He speaks gobbledeegook until the bot gives up and transfers him!

Allira Tue 14-Jan-25 16:28:07

Elegran

Apparently robots are such clever-clogs that they only take nano-seconds to solve those "select all pics with traffic lights in them" tests. Human beings take longer.

It was putting a puzzle piece in place - it said I'd probably done it too quickly 😯