I ve abused a robot 😢

How I agree with you how on earth are we expected to deal with this Ai that is coming according to starmer yesterday it will be a nightmare when we no longer get a human being answering customer services these robots can’t deal with every
Problem today I was logged out of my bank account if I had not had the help of a human being I never would of been able to get a robot to understand the problem it took 30 minutes for them to sort it out god help us if this ever happens .

Thank you BlueBelle this made me laugh - and yes, I too, have felt guilty after typing in capitals to a ChatBot "LET ME SPEAK TO A HUMAN YOU MORON". Very unkind.

Par for the course...Hate these stupid Bots! They're useless....

Allira

^Have you ever abused a robot^
Oh yes. But I don't feel a bit sorry.
Why do they not understand the word nought for 0? Why do they prefer O? Nor did she understand my postcode.
So I told her not to be so stupid.

I think they prefer Zero for nil and Oscar for O

If you ignore the robot a human will answer eventually, do not press any options at all just wait and eventually you will hear. We are connecting you to an assistant.

win

Allira

Have you ever abused a robot
Oh yes. But I don't feel a bit sorry.
Why do they not understand the word nought for 0? Why do they prefer O? Nor did she understand my postcode.
So I told her not to be so stupid.

I think they prefer Zero for nil and Oscar for O

Oh, thanks, I'll remember that if I have the misfortune of another one answering the phone!

Has anyone actually had a problem resolved by a chatbot? I certainly never have.All they seem to have the remit to do is direct you to various "help" pages that you'e probably already tried.

This is why I bypass these automated systems by using the relay app. You don't have to be deaf to use it and it's great you can use voice to text, text to text, face to face and other ways. So I usually opt so speak to someone face to face so I can have a real conversation. Just feels like Facebook video messenger

Many many times!🤣

Everyone has an accent!

I abused a little round robot vacuum cleaner - he got caught up in the fringe of a Chinese rug - made a loud noise and a big flash and sadly caput!

Sometimes, if you are VERY lucky you can scroll down to the very very small print right at the bottom of the screen and find a phone number.

Ive certainly felt that way!Great that you can see humour there and share it....x

Oh gosh poor you!

Holli57
Ai isn’t coming it’s with us now, every day.
I’m surprised that the robots aren’t programmed to recognise the phonetic alphabet. Then there would be no confusion.

What do you mean you don't have an accent? EVERYBODY has an accent!!
As for the poor robot, I'm sure it'll go to the robot coffee room and laugh about the woman whose accent it didn't understand.

My poor DH struggles every evening to get Alexa to set a timer while he wears his special eye mask for his blepharitis. I t is especially galling that she understands my RP immediately!