Perhaps your relative likes trying to iron out the peaks on the shoulders of the clothes. Or maybe, never helped Mum peg out washing when a child. I met a lady who didn't follow the usual rule of tops from the bottom and bottoms from the top simply because her husband knows better, even though he never does any housework. It's easier for her to do as he tells her, than put up with the abuse. She would love to do things in more efficient ways but it's difficult to do in her situation. Yes, she has the information to get help for if and when she makes that decision.
