For the second time I have tried to get onto the Ocado site. I have a slot booked for early April but, with hardly any of the things on it that I now need.
I spent nearly two hours waiting as I went through three different queues, got to the end of the last one, only for the page to vanish and a sign come up saying it was the wrong gateway or something similar. I went back a page to find myself right at the back of the queue again.
The reason I am trying to get on early is that, last week I tried to add something to my order for the next day and got a notice apologising that editing was not possible.
Ocado says they are going to improve the site in the early hours tonight and it should be better tomorrow but, that happened last week as well and there was no improvement.
I am not blaming Ocado, they are obviously overwhelmed.I just want to point out to those that say airily it is easy to get a grocery delivery, it isn’t!