This may have already been posted on another thread but it may be useful for some. I can't offer any feedback as I don't know anyone who has used it, but it may be worth a try.
www.morrisons.com/food-boxes/
Last three letters contd - 2026
I've been trying all morning to get in touch with Sainsbury's and become a vulnerable shopper so I can access priority delivery slots. We're both 70+ and my husband has a serious health condition. The phone is permanently engaged. Is there any other way to do this? There doesn't seem to be any 'age' facility on the personal account details.
EDIT BY GNHQ: We've put together a page of information on how to register as a vulnerable customer and what slots the major supermarkets have made available.
This may have already been posted on another thread but it may be useful for some. I can't offer any feedback as I don't know anyone who has used it, but it may be worth a try.
www.morrisons.com/food-boxes/
Woodmouse - google it, the Sainsbury link will come up
Charleygirl5 I think all the supermarkets are only showing 14 days in advance and nothing beyond. I'm going to start checking every day but wonder at what time they list another day. After midnight perhaps ! I did a click and collect with Asda today and wanted to book another - all dates over next 14 gone.
The gov.uk link doesn't list disabled or 70+ as being vulnerable.
I, like others, in about a week, am going to have to do a shop. We're 70+ and scared. My county has a fast rising rate in deaths (we don't live in London either).
Someone's posted there is a form to fill in on Sainsbury's site. I can't find it.
Genevieve489
Almost all towns/villages have got volunteers who will go get your groceries if you unable. Maybe enquire at your local post office, chemist or possibly church for details of services available near you?
We have done our weekly shop at Sainsbury for a very long time. I've had the text saying stay in for 12 weeks and click to the government website for further info. That just gives the same information as the rest of the population has, ie shop once a week, walk once a day etc. I'm on meds that put me in the vulnerable category according to that same web site but I seem to be getting conflicting info.
That aside, I couldn't register because the Nectar card is in y husband's name as he usually does the weekly shop. He tried register naming me as the vulnerable person but then it asked for the Nectar card number I use, or for the last on line order invoice. It's impossible to speak to Sainsbury's by phone. I despair of ever managing to register with any of the main supermarkets and I'm disappointed with Sainsbury.
Please don't register on the NHS extremely-vulnerable group website unless you have been notified that you are one of the 1.5 million in this group. This group have been told to stay in their homes for at least 12 weeks.
I received a large shop today from Morrisons- I had shopped for 3 houses. I now cannot get a slot in April and May's dates have not appeared yet. I will have to drive to a supermarket whether I like it or not and I, out of the 3 households, am the only one with a car. I am 76 and vulnerable.
If you’re over 70 years of age, or you’re extremely vulnerable and live in Wales, Scotland or Northern Ireland, you can get access to priority home delivery slots by calling us at 0800 953 4988.
Sainsbury not letting anyone new register for home delivery and blocked me because it is quite some time since I ordered from them .
www.gov.uk/coronavirus-extremely-vulnerable
Hi guys you need to register on this site directly it only takes a minute you will need your nhs number (or the number for who is vulnerable) hope this helps x stay safe lovelies xx
I’ve phoned multiple times on behalf of my 93-year-old aunt who obviously finds it difficult and shouldn’t be going out. I’ve been asked the same questions over and over and feel like I’m in Groundhog Day only to be told that they are busy at the moment and call back later. She had her bag stolen a few months ago so I can’t quote the nectar number. The process is impossible for vulnerable people
I had an email from Sainsbury’s earlier, to say (among other things) that their Customer Care lines have received a year’s worth of calls in two weeks.
I think all the supermarkets are absolutely inundated.
You need to register as a vulnerable person with the government in order to qualify for an online shopping slot.
They certainly haven’t made it easy as it’s taken a lot of time to eventually register. This is the place where you register
www.gov.uk/coronavirus-extremely-vulnerable
They shops get your details from the government once registered, I don’t know how long it will take for my details to get through to the shops
I’m in Northern Ireland and, while I completely appreciate the difficulties the retailers have at the moment, I am very frustrated about getting groceries. Since well before the lockdown, we have my vulnerable pregnant daughter and her small children living with us (for the duration) while her husband, an NHS nurse is exposed to infections. I have had Sainsbury deliver food as long as I can remember, but I can’t get in touch with them to ask to be included in the vulnerable group. I had a Tesco delivery booked for today and it was cancelled at short notice, due to a store issue. Friends have come to the rescue, so we are okay. But I will cease to give my custom to Sainsbury after this.
I live in Scotland and have been given priority booking on delivery slots. I didn’t actually do anything to register - just been online shopping with them for years.
KerryHand thank you for the link.
However, I fell at the first hurdle which was:
'Do you live in England'
End of help.
So please be aware everyone, that this only applies to England.
Sainsbury has updated its website now with a form. You could try using that to see if it helps.
That is not a link for vulnerable KerryHand that is a link for the 1.5m extremely vulnerable.
Sainsbury are using the info from the government link kindly provided by KerryHand, however, it only applies to people who live In England.
So if, like me, you live in Wales you cannot register online but have to ring and of course as we all know you can’t get through - so no delivery for me
To register as vulnerable you can use this link xxx
www.gov.uk/coronavirus-extremely-vulnerable
I have been trying too today. No luck.
No loyalty from them so when this is over, no loyalty from me to them.
I am disgusted.
I can't get through to them either. I think they should have an email contact as well as phone. I always shop online.
You would think the shops would give some priority to regular customers after the elderly and vulnerable. No stores have delivery slots and even in normal circumstances I can't carry lots of shopping and can't drive.
We’re also not on their list and should be. I truly wish Sainsbury would get it’s act together and not advertise something that isn’t available.
I am not on their list and I should be.
I also have been trying to reach them by phone with no luck.
Have used them for years...useless bunch
I’ve got a Nectar card which is registered at Sainsbury’s but haven’t received an email.
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